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21 Jan 2014 | #1 |
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Undetectable Virus that disables keyboard and file opening functions?
Nothing is found with updated Virus/Malware scans, keyboard stops working, programs and folders don't open directly.
The symptoms my computer is displaying are: *--Keyboard stops working (Mouse still works fine) *--Folders and Program icons lead to their "Properties" window instead of normal opening function. They can be opened by right-clicking and "open". *--Things seem back to normal after restart, until they happen again.. *--Updated Virus/Malware scans don't find anything. Months ago my Gmail account was hacked by someone in "Vietnam" and I was able to change all of my passwords and retreive exclusive access to my account. I think a popup or malware (I'm careful about what I install) began logging my keystrokes. Around the same time my other email account started getting warnings of suspicious activity. Nothing has ever been found by Malwarebytes, AVG, Avast, iObit etc. I've tried all of them with the updated definition files. The physical aspects of my keyboard chord are completely fine, it's not the connection.. I have a feeling someone gained access to my keystrokes and maybe that malware/virus is jamming my keyboard?? |
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21 Jan 2014 | #2 |
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update
I saw another thread which talked about Rogue Killer, I ran that and it found 2 HJ DESK registry entries..
"[HJ DESK] [PUM] HKLM\... NewStartPanel :..." I used the delete option.. I don't know if these were of any significance or not.. but it's more than other programs have found in a while. |
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22 Jan 2014 | #3 |
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Download DDS from one of these links:
DDS.com DDS.pif
The scan will instruct you to post Attach.txt as an attachment. |
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22 Jan 2014 | #4 |
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Jacee: thanks for taking the time!! I'm sending them both as attachments because the message length was too long.. Let me know if anything stands out as wrong
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22 Jan 2014 | #5 |
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First, let's see how much 'adware' is on your machine.
Please download AdwCleaner by Xplode and save to your Desktop.
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22 Jan 2014 | #6 |
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Thanks
# AdwCleaner v3.017 - Report created 22/01/2014 at 17:26:58 # Updated 12/01/2014 by Xplode # Operating System : Windows 7 Home Premium Service Pack 1 (64 bits) # Username : Doag - Doag-PC # Running from : C:\Users\Doag\Downloads\AdwCleaner.exe # Option : Scan ***** [ Services ] ***** ***** [ Files / Folders ] ***** File Found : C:\Users\Doag\AppData\Roaming\Mozilla\Firefox\Profiles\vyx2wwwg.default\user.js Folder Found C:\Program Files (x86)\Conduit Folder Found C:\ProgramData\Partner Folder Found C:\Users\Doag\AppData\Local\Conduit Folder Found C:\Users\Doag\AppData\LocalLow\Conduit ***** [ Shortcuts ] ***** ***** [ Registry ] ***** Key Found : HKCU\Software\AppDataLow\Software\Conduit Key Found : HKCU\Software\AppDataLow\Software\ConduitSearchScopes Key Found : HKCU\Software\AppDataLow\Software\SmartBar Key Found : HKCU\Software\AVG SafeGuard toolbar Key Found : [x64] HKCU\Software\AVG SafeGuard toolbar Key Found : HKLM\Software\AVG SafeGuard toolbar Key Found : HKLM\Software\AVG Security Toolbar Key Found : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323} Key Found : HKLM\SOFTWARE\Classes\AppID\WLXQuickTimeShellExt.DLL Key Found : HKLM\SOFTWARE\Classes\CLSID\{007EFBDF-8A5D-4930-97CC-A4B437CBA777} Key Found : HKLM\Software\Conduit Key Found : HKLM\SOFTWARE\Microsoft\Tracing\AskPIP_FF__RASAPI32 Key Found : HKLM\SOFTWARE\Microsoft\Tracing\AskPIP_FF__RASMANCS Key Found : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32 Key Found : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs ***** [ Browsers ] ***** -\\ Internet Explorer v10.0.9200.16750 -\\ Mozilla Firefox v25.0.1 (en-US) [ File : C:\Users\Doag\AppData\Roaming\Mozilla\Firefox\Profiles\vyx2wwwg.default\prefs.js ] -\\ Google Chrome v32.0.1700.76 [ File : C:\Users\Doag\AppData\Local\Google\Chrome\User Data\Default\preferences ] Found : homepage Found : homepage Found : homepage ************************* AdwCleaner[R0].txt - [1971 octets] - [22/01/2014 17:26:58] ########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [2031 octets] ########## |
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22 Jan 2014 | #7 |
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I see a good few entries from "Conduit" which can hijack browser home pages and replace it with their own, it can also be a suspect of slowing down systems, id advise you run this also just to be on the safer side of things.
Please download Junkware Removal Tool to your desktop.
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23 Jan 2014 | #8 |
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Thank you :)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Junkware Removal Tool (JRT) by Thisisu Version: 6.1.0 (01.07.2014:1) OS: Windows 7 Home Premium x64 Ran by Doag on Thu 01/23/2014 at 10:02:43.52 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~ Services ~~~ Registry Values ~~~ Registry Keys Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\mconduitinstaller_RASAPI32 Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\mconduitinstaller_RASMANCS Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\mconduitinstaller_RASAPI32 Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\mconduitinstaller_RASMANCS Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{D4962FE8-6F48-4537-A563-4501367BB623} ~~~ Files ~~~ Folders ~~~ Event Viewer Logs were cleared ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Scan was completed on Thu 01/23/2014 at 10:35:31.69 End of JRT log ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ |
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23 Jan 2014 | #9 |
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Another good few registry entries from conduit, il post back later on with a few more programs, I'm on my iPhone at the minute so I can't, cheers
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23 Jan 2014 | #10 |
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finish cleaning up with AdwCleaner:
Using AdwCleaner v3: Scan & Clean: Double click on AdwCleaner.exe to run the tool again. Click on the Scan button. AdwCleaner will begin to scan your computer like it did before. After the scan has finished... This time click on the Clean button. Press OK when asked to close all programs and follow the onscreen prompts. Press OK again to allow AdwCleaner to restart the computer and complete the removal process. After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report). Copy and paste the contents of that logfile in your next reply. A copy of that logfile will also be saved in the C:\AdwCleaner folder Next, download TFC by Old Timer TFC - Temp File Cleaner by OldTimer - Geeks to Go Forums and save it to your desktop. Save any unsaved work. TFC will close ALL open programs including your browser! Double-click on TFC.exe to run it. If you are using Vista/Windows 7 right-click on the file and choose Run As Administrator. Click the Start button to begin the cleaning process and let it run uninterrupted to completion. Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean. |
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