Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Windows firewall & mpssvc process errors/failure to start

23 Jan 2014   #1

Win 7 Ult 64 bit
Windows firewall & mpssvc process errors/failure to start


I've read through a number of posts on this issue, but haven't got to the end of my problem.

When I open Windows firewall from Control Panel, I'm presented with the one button 'Use recommended settings' which doesn't do anything. It's in a box marked 'Update your firewall settings'.

Having followed other advice for other peoples' problems, I've managed to get the BFE service back up and running. The windows firewall service isn't even listed in Task Manager. I'm not sure if this is related, but there is also a problem with mpssvc, which I can neither start nor stop, and the description column simply reads '<Failed to read description. Error code 15100>' Trying to start the service mpssvc results in an error message telling me that it can't be started, with service specific error code 1168.

They're the only error messages I've received in all of this.

I've attached my FSS log file in case it's useful.

Farbar Service Scanner Version: 08-01-2014
Ran by Ed (administrator) on 23-01-2014 at 19:45:36
Running from "C:\Users\Ed\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal

Internet Services:

Connection Status:
Localhost is accessible.
LAN connected.
Google IP is accessible. is accessible. is accessible.

Windows Firewall:
MpsSvc Service is not running. Checking service configuration:
The start type of MpsSvc service is OK.
The ImagePath of MpsSvc service is OK.
The ServiceDll of MpsSvc service is OK.

Firewall Disabled Policy: 

System Restore:

System Restore Disabled Policy: 

Action Center:

Windows Update:

Windows Autoupdate Disabled Policy: 

Windows Defender:
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.

Windows Defender Disabled Policy: 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]

Other Services:

File Check:
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit

**** End of log ****

My System SpecsSystem Spec
02 Feb 2014   #2

Win 7 Ult 64 bit

I hope this is permitted... BUMP!

Anyone got any ideas on this? Cheers.
My System SpecsSystem Spec
02 Feb 2014   #3

Windows 7 Home Premium

Let's see if the following tool can take care of the issues. If not, we will need to go at it manually.

Since the following steps involve editing the Registry, please create new restore point before proceeding.
System Restore Point - Create
Select: Option Two

Now, please download the ESET ServiceRepair tool:
(Direct link only available)
Save to the Desktop.
Double-click to run the downloaded file.

When the program runs, a prompt appears asking if you want to proceed.
Click: Yes
When the Services routine is Completed, you are asked to Reboot.
Click Yes to allow the reboot.

The tool creates a folder named CC Support on the Desktop.
Please provide the CC Support\Logs\SvcRepair.txt in your reply.
My System SpecsSystem Spec

02 Feb 2014   #4

Windows 7 Home Premium

After doing the above, please click Start > All Programs > Accessories > Command Prompt
Right-click Command Prompt and select: Run As Administrator
At the Command Prompt, type the following lines, one at a time, and press Enter after each.

sc config MpsSvc start= auto
Net start MpsSvc
Run Farbar Service Scanner once again, and provide its new report in your reply.
My System SpecsSystem Spec

 Windows firewall & mpssvc process errors/failure to start

Thread Tools

Similar help and support threads
Thread Forum
Error Code 5. Firewall. Firewall does not start.
I have used this link Diagnose and fix Windows Firewall service problems automatically and downloaded the fixer. This told me that the problem may be occurring because of a group policy or Norton security firewall program. I do not know how to change either of these. Any sort of help would be much...
System Security
Windows Firewall errors 8007042c and 1068
Don't know how long my laptop has had this problem but Windows Firewall will not allow settings to be reset, giving the first error code 8007042c. I have tried all online fixes I can find, which have been many, including batch files. SFC/SCANNOW did not find any integrity problems. ...
System Security
Fuel.Service.exe failure to start/ process stopped
Howdy, Not knowing when to leave well enough alone, I did a driver search and update with IIRC slimdriver. Well it said I needed new ATI stuff and Powerchute APS software. Well after realizing my mistake, things started acting weird. I used Revo Pro to uninstall everything. Had to contact...
General Discussion
DVD Burn Process Failure
I have a problem with my DVD drive. When a DVD begins to burn I get an error, "Burn Process Failed". There is no firmware upgrade for my DVD player, what is the cause.
Hardware & Devices
should system process[ ntkrnlpa.exe] be allowed through firewall?
upon checking my norton internet security 2011 logs i noticed that norton was blocking the system process from accessing the net , is this right, doesnt that file need net access, im pretty sure the file isnt corrupt as ive scanned with superantispyware,malwarebytes,hitman pro, and did a full...
Performance & Maintenance

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:03.
Twitter Facebook