I need to disable password expiration on Windows 7 Home Edition

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  1. Posts : 21
    Windows 7
       #1

    I need to disable password expiration on Windows 7 Home Edition


    I bought laptop (Toshiba) in Spring 2012. Computer ran just fine until Oct/Nov 2013 when the FBI impersonator malware got on it. I have never had a password on this laptop.

    I had to take it to a computer tech. He did something to get it up and running again.

    After he did whatever he did, I started getting these popups telling me my non-existent password is going to expire. At the end of the countdown last time the computer locked up and I wasn't able to get on for a long time. It was demanding the old password that didn't exist and for me to enter new password. For some reason it let me back in after I kept hitting keys.

    Well, I deleted this admin account that the tech had put on my machine making myself the admin again. I didn't realize that he had me no longer the admin. There is still no password. The computer even indicates there's no password and recommends I put one on. I do not have a password.

    I started getting the countdown notification again today. I am scared I am going to be locked out again. It says I have 5 days. I have done Google searches trying to find out how to turn this off. It was never enabled until the tech did whatever he did to enable it. It was a Google search result that got the malware on my machine in the first place, so I get nervous doing searches now.

    I desperately need to get this disabled before my time is up. I do not use passwords. I do not want passwords on my laptop. There is no password on my laptop. I just keep having this time bomb locking me out of my machine ever so often.

    I have done system scans with AVG, Malwarebytes, and ESET. I have no viruses or malware currently on my machine.
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Please perform the following:

    1. Download and save this tool to your desktop:
    http://go.microsoft.com/fwlink/?linkid=52012

    2. Run the tool, and then click Copy - ignore any errors if they appear

    3. Use CTRL+V to paste the unedited results of the tool here in your next reply
      My Computer


  3. Posts : 21
    Windows 7
    Thread Starter
       #3

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-4F8HK-M4P73-W8DQG
    Windows Product Key Hash: Xs1iQgVeo0C+sObJxS7eu+FuBPQ=
    Windows Product ID: 00359-OEM-8992687-00057
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {CF8928F7-730B-47A9-A8D5-9836C355DFF4}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130828-1532
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{CF8928F7-730B-47A9-A8D5-9836C355DFF4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-W8DQG</PKey><PID>00359-OEM-8992687-00057</PID><PIDType>2</PIDType><SID>S-1-5-21-4088252285-2003222321-3293419752</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite C655</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>1.30</Version><SMBIOSVersion major="2" minor="7"/><Date>20111121000000.000000+000</Date></BIOS><HWID>7D6B3907018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>47E8BAAD5F2B72C</Val><Hash>lmSvPuDNGbO8CLO3m4aswmmwQEs=</Hash><Pid>81602-918-9455426-68620</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800057-02-1033-7601.0000-3032011
    Installation ID: 011383158855442985084893864580289502966615941960645811
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: W8DQG
    License Status: Licensed
    Remaining Windows rearm count: 2
    Trusted time: 1/25/2014 8:30:24 PM
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:12:2013 09:18
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:

    HWID Data-->
    HWID Hash Current: LAAAAAEAAQABAAEAAAABAAAAAgABAAEA6GHC3VgE0ifevDwgBK126X6bLnM=
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC TOSINV TOSINV00
    FACP TOSINV TOSINV00
    HPET TOSINV TOSINV00
    BOOT TOSINV TOSINV00
    MCFG TOSINV TOSINV00
    WDAT TOSINV TOSINV00
    ASF! TOSINV TOSINV00
    SLIC TOSINV TOSINV00
    SSDT TrmRef PtidDevc
    ASPT TOSINV TOSINV00
    SSDT TrmRef PtidDevc
    MSDM TOSINV TOSINV00
    SSDT TrmRef PtidDevc
    SSDT TrmRef PtidDevc
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    That looks OK.

    Can you take a screen capture image of this 'countdown-timer' so I can see what you are seeing?
      My Computer


  5. Posts : 21
    Windows 7
    Thread Starter
       #5




    It looks like this. I haven't been able to get a screenshot, but this is one someone else got and uploaded to the internet on Google search. Mine says it will expire in 5 days. That's the only difference.
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

    Is this a home computer, or work computer?
      My Computer


  7. Posts : 21
    Windows 7
    Thread Starter
       #7

    home computer

    I am the only one who uses it.
      My Computer


  8. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #8

    How many user accounts are on this computer?

    Use this to tell:
    User Account - Delete
      My Computer


  9. Posts : 21
    Windows 7
    Thread Starter
       #9

    Only my user account.
      My Computer


  10. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #10

    Can you show a screen capture image of that?
      My Computer


 
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