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Windows 7: I need to disable password expiration on Windows 7 Home Edition

25 Jan 2014   #1

Windows 7
I need to disable password expiration on Windows 7 Home Edition

I bought laptop (Toshiba) in Spring 2012. Computer ran just fine until Oct/Nov 2013 when the FBI impersonator malware got on it. I have never had a password on this laptop.

I had to take it to a computer tech. He did something to get it up and running again.

After he did whatever he did, I started getting these popups telling me my non-existent password is going to expire. At the end of the countdown last time the computer locked up and I wasn't able to get on for a long time. It was demanding the old password that didn't exist and for me to enter new password. For some reason it let me back in after I kept hitting keys.

Well, I deleted this admin account that the tech had put on my machine making myself the admin again. I didn't realize that he had me no longer the admin. There is still no password. The computer even indicates there's no password and recommends I put one on. I do not have a password.

I started getting the countdown notification again today. I am scared I am going to be locked out again. It says I have 5 days. I have done Google searches trying to find out how to turn this off. It was never enabled until the tech did whatever he did to enable it. It was a Google search result that got the malware on my machine in the first place, so I get nervous doing searches now.

I desperately need to get this disabled before my time is up. I do not use passwords. I do not want passwords on my laptop. There is no password on my laptop. I just keep having this time bomb locking me out of my machine ever so often.

I have done system scans with AVG, Malwarebytes, and ESET. I have no viruses or malware currently on my machine.

My System SpecsSystem Spec
25 Jan 2014   #2
Microsoft MVP

Windows 7 Ult. x64

Please perform the following:

1. Download and save this tool to your desktop:

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply
My System SpecsSystem Spec
25 Jan 2014   #3

Windows 7

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-4F8HK-M4P73-W8DQG
Windows Product Key Hash: Xs1iQgVeo0C+sObJxS7eu+FuBPQ=
Windows Product ID: 00359-OEM-8992687-00057
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {CF8928F7-730B-47A9-A8D5-9836C355DFF4}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{CF8928F7-730B-47A9-A8D5-9836C355DFF4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-W8DQG</PKey><PID>00359-OEM-8992687-00057</PID><PIDType>2</PIDType><SID>S-1-5-21-4088252285-2003222321-3293419752</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite C655</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>1.30</Version><SMBIOSVersion major="2" minor="7"/><Date>20111121000000.000000+000</Date></BIOS><HWID>7D6B3907018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>47E8BAAD5F2B72C</Val><Hash>lmSvPuDNGbO8CLO3m4aswmmwQEs=</Hash><Pid>81602-918-9455426-68620</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800057-02-1033-7601.0000-3032011
Installation ID: 011383158855442985084893864580289502966615941960645811
Processor Certificate URL:
Machine Certificate URL:
Use License URL:
Product Key Certificate URL:
Partial Product Key: W8DQG
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 1/25/2014 8:30:24 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:12:2013 09:18
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
OEM Activation 1.0 Data-->
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
SSDT TrmRef PtidDevc
SSDT TrmRef PtidDevc
SSDT TrmRef PtidDevc
SSDT TrmRef PtidDevc
My System SpecsSystem Spec

25 Jan 2014   #4
Microsoft MVP

Windows 7 Ult. x64

That looks OK.

Can you take a screen capture image of this 'countdown-timer' so I can see what you are seeing?
My System SpecsSystem Spec
25 Jan 2014   #5

Windows 7

It looks like this. I haven't been able to get a screenshot, but this is one someone else got and uploaded to the internet on Google search. Mine says it will expire in 5 days. That's the only difference.
My System SpecsSystem Spec
25 Jan 2014   #6
Microsoft MVP

Windows 7 Ult. x64

Is this a home computer, or work computer?
My System SpecsSystem Spec
25 Jan 2014   #7

Windows 7

home computer

I am the only one who uses it.
My System SpecsSystem Spec
25 Jan 2014   #8
Microsoft MVP

Windows 7 Ult. x64

How many user accounts are on this computer?

Use this to tell:
User Account - Delete
My System SpecsSystem Spec
25 Jan 2014   #9

Windows 7

Only my user account.
My System SpecsSystem Spec
25 Jan 2014   #10
Microsoft MVP

Windows 7 Ult. x64

Can you show a screen capture image of that?
My System SpecsSystem Spec

 I need to disable password expiration on Windows 7 Home Edition

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