New
#41
New fixlog attached. Error message persists. Bill
New fixlog attached. Error message persists. Bill
Very stubborn MSE.
We still have options, so, hang in there.
Just use the following for the fixlist.txt:
Next, please start the computer in plain Safe Mode, and run FRST and the new fixlist from SM.Code:start DeleteJunctionsInDirectory: C:\Program Files\Microsoft Security Client end
Use Option 1:
Safe Mode
When done, do reboot if the computer does not do it on its own.
Fixlog wording seems to have changed but error message still there after startup. Sorry
Bill48,
That last Fixlog.txt looks encouraging.
The resistance to delete the reparse point might be related to reinstalling MSE, as farbar (developer) believes.
That is when the new error initiated.
Let's se if we can get the following to launch a wizard to uninstall the Microsoft Security Client:
Please open a Command Prompt by going to Start > All Programs > Accessories
Right-click the Command Prompt and select: Run as Administrator
At the blinking cursor of the Command Prompt, copy/paste the following (using the mouse) and press: Enter
When done, please reboot, and let us know if the error message returns.Code:"C:\Program Files\Microsoft Security Client\Setup.exe" /x
Sending screenshot of result. Error message remains.
Looks as if there are some files gone astray.
Please right-click Start, and select: Open Windows Explorer
Navigate to the following folder:
C:\Program Files\Microsoft Security Client
Right-click the folder, and select: Rename
Rename it to:Old Microsoft Security Client
Try installing MSE once again.
Do you mean without first uninstalling? Tried downloading but it recognised that MSE already exists. Sorry if this is a dumb question
Aha. Message: Please wait until the current program is finished or being changed. OK.
So it won't uninstall.
See if the following works, but, do not go to Method 2 yet.
Message 'Please wait until the current program is finished - Microsoft Community
Last edited by cottonball; 09 Mar 2014 at 22:32.