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#11
Be sure to quarantine Everything the SuperAntiSpyware found!
You may have a dirty DNS cache. Let's flush it:
Click the Start button.
2. Enter cmd in the Start menu search field.
3. Right-click on Command Prompt and select Run as Administrator.
4. Type, or copy/paste the following command and press Enter: ipconfig /flushdns
5. If the command was successful, you will see the following message: Windows IP configuration successfully flushed the DNS Resolver Cache.
Reboot.
Next, I'd like you to scan your machine with ESET OnlineScan
- Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan- Click the button.
- For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
- Click on to download the ESET Smart Installer. Save it to your desktop.
- Double click on the icon on your desktop.
- Check
- Click the button.
- Accept any security warnings from your browser.
- Check
- Push the Start button.
- ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
- When the scan completes, push
- Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
- Push the button.
- Push