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#11
I've never had a Toshiba laptop but I suspect the Protect options are part of their bundled software.
I've never had a Toshiba laptop but I suspect the Protect options are part of their bundled software.
parkman,
I believe Britton is correct. In searching for protect/unprotect I did find various programs that would add those choices to the context menu, roboform for one. But using his lead and searching for Protect files, Unprotect files (TOSHIBA) I was able to find this: Useful information regarding file protection with the AuthenTec Fingerprint software | Toshiba
If you scroll down to about half way of the page you will see: What must be done to get access to the protected files, if the fingerprint hardware was replaced for some reason?
Now, I don't know the sequence of events that lead you to your present predicament but this may offer a beginning in correcting it.
More:
Search for the developer of the software:
AuthenTec Fingerprint software | Toshiba
Search for Toshiba's brand of AuthenTec Fingerprint software, includes link for uninstaller:
TrueSuite Access Manager | Toshiba