New
#11
Internet access but no browser.
Thank you for your reply, but I think we may have reached an impasse. The problems I have are on a desktop computer with no means of sending information out. "Internet access but no browser". Even my Dropbox won't function. I could move the Adwcleaner text file to my laptop by way of a memory stick but the Malwarebytes quarantine file would need an image taken from it which I don't know how to do in safe mode. I have in fact been communicating with you using my iPad which has a Dropbox app for transferring files if I could get the files you ask for to it.o
I cannot see where to go from here but I thank you for all your efforts. You have taught me much about malware and I appreciate that.
I would like to have seen a successful conclusion but I can see your difficulty in formulating solutions without being able to see the test results. Thank you for trying.