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Windows will not start. Stuck in Test Diagnostics Screen
Hello all,
I know I had a malware infection, but I used Malware bytes and "quaranteened" the infected files, but now windows will not start and goes immediately to a screen that gives me three options.
Test Memory
Test System
Exit
All tests have been ran and complete with no errors, but when I select exit, the computer reboots and goes right back into the screen with the three options.
I have made a repair/recovery disk, but system repair just spins continuously and will not finish. I have left it for one week now and it is stuck.
I have ran the sic and chkdsk routines with no help. I have even went into the boot directory to /remove the mending message, but still no luck.
Any help would be greatly appreciated!!
I have a Dell Inspirion One that has the touch screen panel. One Terabyte hard drive.
Last edited by BiillW93436; 21 Apr 2014 at 21:49. Reason: Didn't finish descrition.