New
#11
The tutorials in my Post #2 are the best methods.
Because you and the members here don't know what the intruder did in your friends system.
I don't know how us telling you and then you tell your friend will work in completing these task.
Who is going to complete this repair? You or your friend?
[QUOTE]Disk - Clean and Clean All with Diskpart Command
Clean Install Windows 7
I do know that Greg has helped thousands through the tutorial below.
Clean Reinstall - Factory OEM Windows 7
Hi Layback Bear,
Sorry if there was some confusion. My friend knows nothing about computers so I have volunteered to do it for him. I also set it up for him when he first got it. I've moved it from his house to mine as I suspect it could be a lengthy process. After a career in IT I've now been retired for nearly 20 years so my technical knowledge of today's pcs is sketchy, however I can appreciate the risks posed when a professional hacker has had access. Your. and others, advice is greatly appreciated. Thank you.