Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: ransomware and black screen upon start-up

29 Jun 2014   #21

Windows 10 Pro


UK has always interest me though. As many other countries do. SO many people talk about exploring space. I think we should explore our own planet first. We still do not know what is in our oceans. Only 10% has been explored.

Interesting isn't it? We want to know whats above us, but not beneath us....

My System SpecsSystem Spec
02 Jul 2014   #22

Win 7

Hi Andrew. I have now had time to go through your long reply and have investigated all your recommendations and will be acting on them over the next weekend. Thank you again for your efforts on my behalf I am impressed. Could I please ask you to help with another issue? Whenever I've tried to use System Restore I always get a message to say that SR did not complete it was unable to gather sufficient information.

Hope you're having a great day.
My System SpecsSystem Spec
02 Jul 2014   #23

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1

Hi Chameleon
Try doing a system restore in Safe Mode as it is probably your anti virus program blocking the system restore!
My System SpecsSystem Spec

02 Jul 2014   #24

Win 7

Hi Mitchell.......I trust that's your fore-name, I don't wish to be rude.
Thank you for the tip re system restore in safe mode. I never gave that a thought.

How're things in Cornwall? Although I'm showing a French flag (by default) I'm a Brit - lived in Hampshire, born in Bristol. Now retired and trying desperately to get to grips with computing - web-building and computer art. It keeps me off the streets.

Best wishes.
My System SpecsSystem Spec

 ransomware and black screen upon start-up

Thread Tools

Similar help and support threads
Thread Forum
Unable to start - black screen or empty blue screen w cursor??
Hello, My laptop will not boot. I end up with an empty black screen or a blue screen with no icons, just a cursor. I get choices for 'normal startup' or ' repair' but not safe mode. Any help appreciated.
General Discussion
Black screen upon start up
Hello, I have a frustrating problem ever since I did windows critical update and changed anti virus and this problem occurred yesterday. Every time I reboot my PC, a black screen appears with a cursor shows up for a few minutes before going onto login screen/welcome screen. I did system restore...
General Discussion
Acer won't start, Black screen / Windows failed to start
Hi, Can someone please help me? I'm a first-time forum user :o I've got an Acer Aspire laptop here that has decided to stop loading/starting up. When I turn the power button on: - I can see the Acer logo screen (and also get into setup if I press F2) - The cursor (_) blinks once or twice...
General Discussion
Black screen on start up
Black screen with curser in center. Without clicking the mouse, dragging the mouse draws a blue box. Acts like the left click button is stuck. Control/alt/delete-task manager has Skype program running and some times another program. If I end all tasks, computer begins operating normally. Tried...
Performance & Maintenance
Black screen after windows start up doesn't go to login screen
Hi I would really appreciate any advice i've been trying to fix for four hours without any luck. I have an Acer aspire 5732Z. I turn my laptop on and it shows the starting windows screen then just goes to a black screen with a cursor. I tried to do systems restore but it said that i did not...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:58.
Twitter Facebook Google+