can't open firewall settings in control panel

Hi

i got my new pc everything looked right until i tried to go to firewall setting to change some staffs

but i can't open it, when i click i hear the "tic" sound but nothing happens.... nothing at all

i tried use "SFC /SCANNOW" command in command prompt but it says there's nothing wrong

please help,

thanks.

Hello Roxsen,

What anti-virus do you have?

Some anti-viruses may conflict with Windows Firewall and stop it from working.

You could possibly try running the Windows Firewall troubleshooter from Microsoft: Diagnose and fix Windows Firewall service problems automatically

Thank you,
VinnyBuxton

VinnyBuxton said:

Hello Roxsen,

What anti-virus do you have?

Some anti-viruses may conflict with Windows Firewall and stop it from working.

You could possibly try running the Windows Firewall troubleshooter from Microsoft: Diagnose and fix Windows Firewall service problems automatically

Thank you,
VinnyBuxton

i only have windows Defender at the moment

and no luck with the fix

Roxsen try this (top link) as well in my experience it needs running as well as SFC - the malware stuff if you lie they are all ones we use form time to time evn on a regular basis such as SAS and MBAM

Disk Check < use the /f option in Option 2 ifnecessary

SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!

Malwarebytes | Free Anti-Malware Detection & Removal Software

AdwCleaner Download

download from bleeping computer – delete any rubbishthese find.

didn't work i will try to download those programs.

thanks

Hello Roxsen,

Are you able to do a System Restore back to when the issue wasn't occurring?
System Restore

Thank you,
VinnyBuxton

Did the issue occur straight-away after you bought the computer?
Or did you make any changes?