Cannot boot to windows after using Malwarebytes

Hey everyone,

I ran malwarebytes on an Acer computer and after finding over 11, 000 infections and removing them it prompted me to restart. After the restart it will show the windows log then after a few seconds reboot again and go to the windows repair count down.

After the count down it scans to see if it can find problems and repair them or restore to a earlier time. It ask me if I would want to restore, I said no by accident. I tried it again and restarted but it will no longer ask to restore it, just says windows can not fix the problem.

Will someone help me please? I have tons of important documents on my computer.

B3astiie said:

Hey everyone,

I ran malwarebytes on an Acer computer and after finding over 11, 000 infections and removing them it prompted me to restart. After the restart it will show the windows log then after a few seconds reboot again and go to the windows repair count down.

After the count down it scans to see if it can find problems and repair them or restore to a earlier time. It ask me if I would want to restore, I said no by accident. I tried it again and restarted but it will no longer ask to restore it, just says windows can not fix the problem.

Will someone help me please? I have tons of important documents on my computer.

If that 11,000 is not a false positive your OS was already wrecked and a clean install is your best option.

You can use something like this to get your documents though,

https://www.sevenforums.com/tutorials...cy-backup.html

Golden said:

Check this thread to see if you aren't suffering from one of Malwarebytes brainfarts again:
Malware scan turns into a bad situation

I thought that 11,000 sounded odd. They caused me to do a clean install last time they did that.

Way to go MBAM, they need to get their act together.

If you haven't gottenwhat you need by now, your best course is as stated to attempt using the WIn7 disk System Recovery Options or System Repair Disk to Startup Repair.

This should automate System Restore or System File Checker to either roll back to before the damage or repair it. If neither is obviously run, then run them from the System Recovery Options which has System Restore on its list and a Command Line to run SFC /SCANNOW Run in Command Prompt at Boot.

In addition everything possible that can be done is here for Troubleshooting Windows 7 Failure to Start leading up to if necessary rescuiing your files to run Recovery or do the superior Clean Reinstall - Factory OEM Windows 7.

If you do go to Malwarebytes site for help, please let us know exactly how it goes with links if possible. We are very concerned for the countless thousands of users we've referred to MBAM over the years and will see to it you are given the help that you need by whatever means necessary.