Cannot boot to windows after using Malwarebytes

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  1. Posts : 1,102
    OEM Windows 7 Ult (x64) SP1
       #21

    They did answer my questions but they seemed to be more concerned about where I posted.
    @LBB:

    MBAE (Malwarebytes Anti-EXPLOIT) is a different software product.
    Your four questions related to Malwarebytes Anti-MALWARE (MBAM).

    In order for your questions to receive prompt attention and response from the appropriate personnel, staff and forum experts, your post was moved to the correct forum section. That is all.

    Think of it like this: If a user were to post in EightForums.com with a question about Windows XP, would it not be advisable to move the post to the right forum section for attention by the right experts and forum helpers who deal with Windows XP, or to ask the user to post in the correct forum?

    Or, closer to home, even sevenforums.com has different sub-forums. So, a question about Security needs to be posted in the Security section, not the Browser section, or the Windows Updates section, or the Sound and Audio section, or somewhere else.

    It's not a big deal. We just tried to explain what was done and why.
    :)

    Cheers,
      My Computer


  2. Posts : 6,330
    Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
       #22

    Layback Bear said:
    They did answer my questions but they seemed to be more concerned about where I posted.

    Their reply.

    https://forums.malwarebytes.org/inde...two-questions/



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    Posted Yesterday, 11:16 PM
    1. Yes
    2. Quarantining for scan should NOT be set to automatic for scanning. You should choose to quarantine something rather than doing it automatically.
    3. Yes
    4. I presume you are speaking about Saturday's incident without actually mentioning it by name. Default quarantining is being reviewed.

    FYI...updating and scanning was safe on Saturday early evening (may even be late afternoon, depending on where you are). Bottom line is that it's handled. and was a very isolated incident.


    I hope this is help for some. It helped me.
    Here is another MBAM forum thread regarding Quarantining with some interesting info.
    https://forums.malwarebytes.org/inde...72609-problem/

    I'm not sure what is the best setting to use for real-time (in the v2 Advanced Settings).
      My Computer


  3. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #23

    Thank you David.
    I'm always with my computer when I do the scan and I now have Quarantining unchecked so hopefully I will stay out of problems.
      My Computer


  4. Posts : 1,686
    Windows 7 x64 Ultimate and numerous virtual machines
       #24

    Well I have 4 machines running Malwarebytes PRO and I never knew there was an issue until now (WED AM). Mine scan everyday. I will continue using the product as an advanced user I know this kind of thing can happen.
      My Computer


  5. Posts : 92
    Windows 7 64 bit
    Thread Starter
       #25

    Hey guys, I never received a fix for my issue, I just backed up my pictures and restored to factory settings. Thanks for all your help and concerns, I appreciate it.
      My Computer


  6. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #26

    Sorry B3astiie we kind of left you guessing. I was lucky I didn't get hit but I was somewhat angry that some members did get the problem.

    What other security programs do you use?

    What you did or a Clean Install is about the best way out of the problem you had.
    Glad you got it fixed.
      My Computer


  7. Posts : 92
    Windows 7 64 bit
    Thread Starter
       #27

    I normally just use malwarebytes and nothing else. To be honest it was bad luck too, I had just open it and got the update right when they sent it out and right after my pc was shot. But I know mistakes happen so it's no biggie, I just reset it.

    Wonder if they would give me a free version of the paid one since I still rock with them? lol Thanks guys.
      My Computer


  8. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #28

    B3astiie said:
    I normally just use malwarebytes and nothing else.
    .....
    Wonder if they would give me a free version of the paid one since I still rock with them? lol Thanks guys.
    You should have one real-time AV program running (free pgms: Avast, AVG, or MSE).

    You should ask Mbam - it would be great customer service to give all 10 users of confirmed incidents a lifetime license. It's their business, it's their call. It won't hurt to ask though.

    Bill
    .
      My Computer


 
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