How do I fix my Windows Firewall?

DoeZ said:

Ok so do the repairs first then restart and come back here and download the security check and go from there? Is that correct?

Yes :)

1.) Great news! According to the log, windows firewall is enabled and working. Can you confirm this under the control panel-system and security-windows firewall?

2.) Java is out of date. Please uninstall it. Almost nothing needs java anymore, and it is a very large security risk to have it on your machine. Should you ever need java again, whatever program needs it it will prompt you to install it. But try to not have java installed on your pc. It is a very large cause for infections. As it is targeted a lot.

3.) I also see you have adobe reader installed. This program is just like java and is a very known cause of infections as it is very often attacked. I suggest uninstalling it as well. Many web browsers like chrome and firefox have pdf readers built in, so there is no reason for it. The web browsers have a more secure implementation of opening pdfs as well. (I see you have firefox installed)

A benefit to uninstallling java and adobe reader is also a performance boost.

You can keep adobe flash, unfortunately it is still very needed for many websites.

4.) We are going to double check some things before proceeding with malware removal:


* Download the Farbar Service Scanner.

* Once download, right click the fss.exe file, and choose run as administrator. Click yes on the uac prompt.

*Checkmark the following boxes:

-Internet services
-Windows firewall
-System Restore
-Security center/action center
-Windows Update
-Windows defender

*Click Scan. A notepad window will appear with your log file. Save it to the desktop. Then upload the log here in your next reply using the paperclip on the reply box.

Looks good. Uninstall adobe anything except flash. Adobe flash should be version 14, that is the latest version. Make sure you have flash active x 14 and plugin 14. Shockwave, adobe reader, and java should be uninstalled. If you have adobe photoshop or something obviously do not uninstall that.

Go here to update flash in each of your browsers:

http://get.adobe.com/flashplayer/

Then continue to step 4

DoeZ said:

andrew129260 said:

Looks good. Uninstall adobe anything except flash. Adobe flash should be version 14, that is the latest version. Make sure you have flash active x 14 and plugin 14. Shockwave, adobe reader, and java should be uninstalled. If you have adobe photoshop or something obviously do not uninstall that.

Go here to update flash in each of your browsers:

Adobe - Install Adobe Flash Player

I downloaded the new version from above...I'm not sure if I have the active x or plug in anymore...I might have just uninstalled everything from adobe to start out fresh...what should I do? Not sure if I need them but I do play games on FB so I don't know what to do here

To find out, go under control panel - uninstall a program. See what's listed there. Read the instructions again. Go there in each web browser. For example internet explorer and firefox. You can uninstall everything adobe and then reinstall flash if you want. That is fine. You do need adobe flash.


your fss log looks good!

DoeZ said:

To find out, go under control panel - uninstall a program. See what's listed there. Read the instructions again. Go there in each web browser. For example internet explorer and firefox. You can uninstall everything adobe and then reinstall flash if you want. That is fine. You do need adobe flash.

In the control panel it says I have Adobe Flash Player 14 Plug in and that's the only thing Adobe I have now.

Ok, I edited my post above btw.

You also need adobe flash player active x if you use internet explorer. Otherwise, you do not need it. If you need it, open internet explorer and go the link I gave you. Then install adobe flash.