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Windows 7: csrss.exe in Task Manager No User Name or Description

06 Sep 2014   #1

Windows 7 Home 64 bit
csrss.exe in Task Manager No User Name or Description

My computer is slowing down and I despite having the following antivirus and anti malware I think my computer is infected. I have
Spybot Search and Destroy

On an old thread on this forum I followed the instructions for locating where on my computer is this csrss.exe file, when I right click on Properties or Open file nothing happens.
I downloaded the Farbar Recovery Scan Tool and have attached the two files 1 FRST.txt and Addition.txt

Can someone help me with cleaning up this mess please.
Many thanks

Attached Files
File Type: txt Addition.txt (50.5 KB, 10 views)
File Type: txt FRST.txt (62.6 KB, 3 views)
My System SpecsSystem Spec
06 Sep 2014   #2

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint

uwatecdiving, I am going to request that this thread be moved to the security section. They a better able to deal with those Security issues than we are.
My System SpecsSystem Spec
06 Sep 2014   #3

Windows 7 Pro 32

Task Manager won't show the user name and description for system processes until you click "Show processes from all users". Does that help?
Scan it on and see what 50+ antivirus products says about it.

A couple of "The Spybot-S&D 2 Scanner Service service failed to start due to the following error: %%1053". So maybe that isn't working properly.
My System SpecsSystem Spec

06 Sep 2014   #4

Windows 7 Pro 32

Scanning for rootkits isn't enabled by default in Malwarebytes, so you could give that a try if you haven't already.
My System SpecsSystem Spec
06 Sep 2014   #5

Windows 7 Pro 32

I'm don't use/know the Farbar program but the log says:

S2 *etadpug; "C:\Program Files (x86)\Google\Desktop\Install\{161fccea-4b53-3c3a-989f-ca9fc363bdea}\ \...\???\{161fccea-4b53-3c3a-989f-ca9fc363bdea}\GoogleUpdate.exe" < <==== ATTENTION (ZeroAccess)

If that means you're infected with ZeroAccess, wait for someone else to help you. Here's more info: Possible Zeroaccess infection: denied access to MSE, update error
My System SpecsSystem Spec
06 Sep 2014   #6

Windows 7 Home 64 bit

I have now deleted Spybot Search and Destroy as it looks like it may be infected. I have turned on the Rootkit scan on Malwarebytes and ran another scan but it did not bring up anything. On an older post which in this forum I found some tools to try which I did and it did delete a few things. I have run the DDS programme which shows all the programmes that are installed. I am sure my internet is being hijacked but do not know how to fix it. Below is the report.
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: BrowserJavaVersion: 10.67.2
Run by user at 23:04:36 on 2014-09-06
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.34.1033.18.7863.5721 [GMT 1:00]
AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
FW: avast! Antivirus *Disabled* {2F96FC65-F07D-9D1E-5A6E-3DA5C487EAF0}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Alwil Software\Avast5\avastui.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files\Common Files\Nitro PDF\Professional\6.0\NitroPDFDriverServicex64.exe
C:\Program Files (x86)\Online Games Manager\ogmservice.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\CodeMeter\Runtime\bin\CodeMeter.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\IncrediMail\Bin\IncMail.exe
C:\Program Files (x86)\IncrediMail\Bin\ImApp.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
============== Pseudo HJT Report ===============
uSearch Bar = hxxp://
uSearch Page = hxxp://
uDefault_Page_URL = hxxp://
mDefault_Page_URL = hxxp://
uProxyOverride =
uSearchURL,(Default) = hxxp://
mSearchAssistant = about:blank
uURLSearchHooks: {d40b90b4-d3b1-4d6b-a5d7-dc041c1b76c0} - <orphaned>
uURLSearchHooks: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - <orphaned>
mWinlogon: Userinit = userinit.exe,
BHO: E-Web Print: {201CF130-E29C-4E5C-A73F-CD197DEFA6AE} - C:\Program Files (x86)\Epson Software\E-Web Print\ewps_tb.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: E-Web Print: {201CF130-E29C-4E5C-A73F-CD197DEFA6AE} - C:\Program Files (x86)\Epson Software\E-Web Print\ewps_tb.dll
EB: <No Name>: {555D4D79-4BD2-4094-A395-CFC534424A05} - LocalServer32 - <no file>
EB: <No Name>: {555D4D79-4BD2-4094-A395-CFC534424A05} - LocalServer32 - <no file>
EB: E-Web Print: {A60C1DC7-64B3-4AD9-8E67-035D11B8B2B0} - C:\Program Files (x86)\Epson Software\E-Web Print\ewps_tb.dll
uRun: [EPLTarget\P0000000000000000] C:\Windows\System32\spool\DRIVERS\x64\3\E_IATIIME.EXE /EPT "EPLTarget\P0000000000000000" /M "XP-202 203 206 Series"
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
mRun: [AvastUI.exe] "C:\Program Files\Alwil Software\Avast5\AvastUI.exe" /nogui
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
uPolicies-Explorer: NoDriveTypeAutoRun = dword:221
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
INFO: HKLM has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
DPF: {B785FA3C-1DE9-4D20-8396-613C486FE95E} - hxxps://
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://
TCP: NameServer =
TCP: Interfaces\{11FB968E-5E21-4670-A62E-21A5D8B291D0} : DHCPNameServer =
TCP: Interfaces\{11FB968E-5E21-4670-A62E-21A5D8B291D0}\75C414E4F50343 : DHCPNameServer =
TCP: Interfaces\{11FB968E-5E21-4670-A62E-21A5D8B291D0}\75C414E4F533647364 : DHCPNameServer =
TCP: Interfaces\{11FB968E-5E21-4670-A62E-21A5D8B291D0}\E4567727F657475627 : DHCPNameServer =
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs= c:\progra~2\google\google~3\go36f4~1.dll
SSODL: WebCheck - <orphaned>
x64-BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE64.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-TB: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - LocalServer32 - <no file>
x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
INFO: x64-HKLM has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
Hosts: Spyware Info | Spyware Info
============= SERVICES / DRIVERS ===============
R0 aswRvrt;avast! Revert;C:\Windows\System32\drivers\aswRvrt.sys [2013-11-22 65776]
R0 aswVmm;avast! VM Monitor;C:\Windows\System32\drivers\aswVmm.sys [2013-11-22 224896]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2012-9-24 56208]
R1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswsnx.sys [2011-4-9 1041168]
R1 aswSP;aswSP;C:\Windows\System32\drivers\aswsp.sys [2011-2-15 427360]
R1 mwlPSDFilter;mwlPSDFilter;C:\Windows\System32\drivers\mwlPSDFilter.sys [2009-6-3 22576]
R1 mwlPSDNServ;mwlPSDNServ;C:\Windows\System32\drivers\mwlPSDNserv.sys [2009-6-3 20016]
R1 mwlPSDVDisk;mwlPSDVDisk;C:\Windows\System32\drivers\mwlPSDVDisk.sys [2009-6-3 60464]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R2 ABBYY.Licensing.FineReader.Sprint.9.0;ABBYY FineReader 9.0 Sprint Licensing Service;C:\Program Files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe [2009-5-14 759048]
R2 aswHwid;avast! HardwareID;C:\Windows\System32\drivers\aswHwid.sys [2014-4-18 29208]
R2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2011-2-15 79184]
R2 aswStm;aswStm;C:\Windows\System32\drivers\aswstm.sys [2013-12-27 92008]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\Alwil Software\Avast5\AvastSvc.exe [2014-7-4 50344]
R2 CodeMeter.exe;CodeMeter Runtime Server;C:\Program Files (x86)\CodeMeter\Runtime\bin\CodeMeter.exe [2012-8-30 2568120]
R2 EpsonScanSvc;Epson Scanner Service;C:\Windows\System32\escsvc64.exe [2014-3-24 135824]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [2014-8-6 1809720]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [2014-8-6 860472]
R2 NitroDriverReadSpool;NitroPDFDriverCreatorReadSpool;C:\Program Files\Common Files\Nitro PDF\Professional\6.0\NitroPDFDriverServicex64.exe [2011-1-31 341312]
R2 nlsX86cc;NLS Service;C:\Windows\SysWOW64\NLSSRV32.EXE [2011-1-31 68928]
R2 ogmservice;Online Games Manager;C:\Program Files (x86)\Online Games Manager\ogmservice.exe [2014-3-27 581568]
R2 TurboB;Turbo Boost UI Monitor driver;C:\Windows\System32\drivers\TurboB.sys [2009-11-2 13784]
R3 HECIx64;Intel(R) Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-7-13 56344]
R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2010-7-13 158976]
R3 IntcDAud;Sonido Intel(R) para pantallas;C:\Windows\System32\drivers\IntcDAud.sys [2010-7-13 271872]
R3 k57nd60a;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2010-5-15 384040]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2014-8-6 25816]
R3 MBAMSwissArmy;MBAMSwissArmy;C:\Windows\System32\drivers\MBAMSwissArmy.sys [2014-8-6 122584]
R3 MBAMWebAccessControl;MBAMWebAccessControl;C:\Windows\System32\drivers\mwac.sys [2014-8-6 63704]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 androidusb;SAMSUNG Android Composite ADB Interface Driver;C:\Windows\System32\drivers\ssadadb.sys [2011-5-13 36328]
S3 ggflt;SEMC USB Flash Driver Filter;C:\Windows\System32\drivers\ggflt.sys [2011-10-31 13352]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-9-5 111616]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2010-7-13 246376]
S3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);C:\Windows\System32\drivers\ssadbus.sys [2011-5-13 157672]
S3 ssadmdfl;SAMSUNG Android USB Modem (Filter);C:\Windows\System32\drivers\ssadmdfl.sys [2011-5-13 16872]
S3 ssadmdm;SAMSUNG Android USB Modem Drivers;C:\Windows\System32\drivers\ssadmdm.sys [2011-5-13 177640]
S3 ssadserd;SAMSUNG Android USB Diagnostic Serial Port (WDM);C:\Windows\System32\drivers\ssadserd.sys [2011-5-13 146920]
S3 taphss6;Anchorfree HSS VPN Adapter;C:\Windows\System32\drivers\taphss6.sys [2014-5-17 42184]
S3 tapSF0901;Spotflux Virtual Network Device Driver;C:\Windows\System32\drivers\tapSF0901.sys [2013-7-8 39104]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-5-1 59392]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-2-26 1255736]
S4 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE [2011-7-19 172344]
S4 DsiWMIService;Dritek WMI Service;C:\Program Files (x86)\Launch Manager\dsiwmis.exe [2010-7-25 321104]
S4 ePowerSvc;Acer ePower Service;C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe [2010-10-1 868896]
S4 GoogleDesktopManager-051210-111108;Administrador de Google Desktop 5.9.1005.12335;C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe [2011-2-15 30192]
S4 GREGService;GREGService;C:\Program Files (x86)\Acer\Registration\GREGsvc.exe [2010-1-8 23584]
S4 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-7-13 13336]
S4 MWLService;MyWinLocker Service;C:\Program Files (x86)\EgisTec MyWinLocker\x86\MWLService.exe [2010-5-27 305520]
S4 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe [2010-6-28 255744]
S4 Sony Ericsson PCCompanion;Sony Ericsson PCCompanion;C:\Program Files (x86)\Sony Ericsson\Sony Ericsson PC Companion\PCCService.exe [2011-10-31 155344]
S4 TurboBoost;TurboBoost;C:\Program Files\Intel\TurboBoost\TurboBoost.exe [2009-11-2 126352]
S4 UNS;Intel(R) Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2010-7-13 2320920]
S4 Updater Service;Updater Service;C:\Program Files\Acer\Acer Updater\UpdaterService.exe [2010-7-13 243232]
=============== File Associations ===============
FileExt: .js: jsfile=C:\Windows\System32\Notepad.exe %1 [default=Edit - 'Open' doesn't exist]
=============== Created Last 30 ================
2014-09-06 20:35:56 19800 ----a-w- C:\Windows\System32\roboot64.exe
2014-09-06 14:56:21 -------- d-----w- C:\Windows\ERUNT
2014-09-06 14:30:23 536576 ----a-w- C:\Windows\SysWow64\sqlite3.dll
2014-09-06 14:29:12 -------- d-----w- C:\AdwCleaner
2014-09-06 13:25:48 -------- d-----w- C:\FRST
2014-09-05 10:45:26 -------- d-sh--w- C:\Users\user\AppData\Local\EmieUserList
2014-09-05 10:45:26 -------- d-sh--w- C:\Users\user\AppData\Local\EmieSiteList
2014-08-20 16:58:28 -------- d-----r- C:\Users\user\Creative Cloud Files
2014-08-20 16:47:48 -------- d-----w- C:\ProgramData\Package Cache
2014-08-16 15:50:06 98216 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2014-08-09 19:17:29 10924376 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{1438AC90-F85A-406C-9354-E46CC54A13D4}\mpengine.dll
==================== Find3M ====================
2014-09-06 21:56:22 122584 ----a-w- C:\Windows\System32\drivers\MBAMSwissArmy.sys
2014-08-17 19:57:21 71344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-08-17 19:57:21 699568 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-08-05 08:20:00 270496 ------w- C:\Windows\System32\MpSigStub.exe
2014-07-04 16:30:29 92008 ----a-w- C:\Windows\System32\drivers\aswstm.sys
2014-07-04 16:30:29 79184 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys
2014-07-04 16:30:29 65776 ----a-w- C:\Windows\System32\drivers\aswRvrt.sys
2014-07-04 16:30:29 224896 ----a-w- C:\Windows\System32\drivers\aswVmm.sys
2014-07-04 16:30:29 1041168 ----a-w- C:\Windows\System32\drivers\aswsnx.sys
2014-07-04 16:30:28 93568 ----a-w- C:\Windows\System32\drivers\aswRdr2.sys
2014-07-04 16:30:28 29208 ----a-w- C:\Windows\System32\drivers\aswHwid.sys
2014-07-04 16:30:24 43152 ----a-w- C:\Windows\avastSS.scr
2010-05-21 14:31:08 93912 ----a-w- C:\Program Files (x86)\ElementsUpgrade.dll
============= FINISH: 23:05:09.61 ===============
My System SpecsSystem Spec

 csrss.exe in Task Manager No User Name or Description

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