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Windows 7: Malwarebytes failing to run randomly.

04 Oct 2014   #1

Windows 7 Home Premium 64bit
Malwarebytes failing to run randomly.

I run Malwarebytes as my anti-virus software. Recently, it has been randomly turning off without a warning from windows. I can get it working again if I fresh install it and it works for a while but again randomly disappears from my system tray. When I try to re open it with the icon or through any other method, it fails to run. It gives me the loading mouse and then nothing happens. I checked Windows Event Viewer and there is a error related to Malwarebytes. The details of the error are as follows:

Faulting application name: mbam.exe, version:, time stamp: 0x53518532
Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e
Exception code: 0x40000015
Fault offset: 0x0008d6fd
Faulting process id: 0x8b4
Faulting application start time: 0x01cfdf94b5cbd1c5
Faulting application path: E:\Malwarebytes Anti-Malware\mbam.exe
Faulting module path: E:\Malwarebytes Anti-Malware\MSVCR100.dll
Report Id: f39ce4c7-4b87-11e4-bf6e-40167e2306ad

I've run full system scans while Malwarebytes is working and I haven't found any viruses or other infections at all.

My System SpecsSystem Spec
04 Oct 2014   #2

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Hello Cragg mate try running this Download Kaspersky Rescue Disk 10 it will scan from power up and will not involve Windows.
Report back to us what you find if anything.

Another one you might need to try is one of these the TDSS Killer is probably the best to run and it is usually the one we tell folks to use. Five free portable rootkit removers - TechRepublic
My System SpecsSystem Spec
05 Oct 2014   #3

Windows 7 Pro x64

Just an FYI that MBAM is not an antivirus and you should be running a full fledged antivirus alongside of MBAM.

Can you try uninstalling your current version and then install the latest beta and try to scan with it.

Malwarebytes Anti-Malware 2.0.3 Beta Test
My System SpecsSystem Spec

05 Oct 2014   #4

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Well I agree I was just thinking maybe the MBAM got fouled up with something when the OP first installed it.

So if you Cragg want to install one and if you need a free one mate look through these
Probably the Best Free Security List in the World - Part I < go to page 2 there are tons I have tested a lot of thee and Bitdefender, Avira, Avast are in my mind good I am not a fan of AVG, Trend, or Norton (if you are going for a paid for)

Personally I run Kaspersky ISS 2015 and it costs me $0.13 a day and it has an excellent safe money feature. I also run the paid for MBAM too real time but the choice is yours
My System SpecsSystem Spec

 Malwarebytes failing to run randomly.

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