"Spyware and unwanted software protection" issue

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  1. Posts : 13
    64-bit Windows 7 ultimate
    Thread Starter
       #11

    YAY! Thank you SO much! No more action center messages! I REALLY appreciate the time you both gave to help me resolve this issue. I am forever grateful. Have a good day!
      My Computer


  2. Posts : 1,049
    Windows 7 Pro 32
       #12

    Great! Please also inform what you did to solve it as that may help others that find this thread in the future.
      My Computer


  3. Posts : 4,566
    Windows 10 Pro
       #13

    Tookeri said:
    Great! Please also inform what you did to solve it as that may help others that find this thread in the future.
    andrew129260 said:
    Tookeri said:
    Disable Windows Defender. You can't have both active.
    That is wrong-you most certainly can use both at the same time. Windows 8 and above windows defender is an antivirus, so then you would not want to use both. But in windows 7 and below it is just antispyware. You can certainly use both at the same time with no problems.

    I am concerned at the messages you are receiving, it is especially odd that avast says everything is fine.

    First,

    I would uninstall avast as normal trough control panel uninstall a program; and then use the removal utility outlined here:

    Avast - Uninstall Completely

    Once this is done, reinstall avast antivirus.

    Then restart and check windows security center.

    If you are still having problems after doing the above, please post these logs:
    since they did not post the logs, I believed the above fixed it.
      My Computer


  4. Posts : 13
    64-bit Windows 7 ultimate
    Thread Starter
       #14

    Correct. For the action center security messages, I followed Andrew's instructions:
    First,

    I would uninstall avast as normal trough control panel uninstall a program; and then use the removal utility outlined here:

    Avast - Uninstall Completely
    Once this is done, reinstall avast antivirus.
    Then restart and check windows security center.

    Since that corrected the issue, I did not go any farther in the post.

    I was not able to repair the SysInfo program, but since my issue was solved, I decided not to keep pursuing it.

    Thanks for all the help. This is my first time on this forum, so i am just learning the protocol. Thanks for the guidance!
      My Computer


  5. Posts : 1,049
    Windows 7 Pro 32
       #15

    Thanks for updating!
      My Computer


  6. Posts : 4,566
    Windows 10 Pro
       #16

    @Larnika3511

    As an added precaution, you might want to consider running a boot scan with avast to make sure your system is clean as well.
      My Computer


  7. Posts : 13
    64-bit Windows 7 ultimate
    Thread Starter
       #17

    Thanks, Andrew. I definitely will run the boot scan. I really appreciate your assistance in getting this solved!
      My Computer


  8. Posts : 4,566
    Windows 10 Pro
       #18

    No problem, its what we do here. Work together help others. And hopefully people learn some things in the process.
      My Computer


 
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