Microsoft Security Essentials Freezes
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Microsoft Security Essentials Freezes
When I attempt to run a Full Scan with MSE, the scan freezes at 133666 Items scanned and the Time elapsed freezes at 00:14:06. Is there a fix?
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You can try the MS Defender Offline Boot scanner...
Otherwise, wait for MSSE definition update, or, if need results quickly, try uninstalling MSSE with add/remove programs, then redownload/reinstall it...
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When I attempt to run a Full Scan with MSE, the scan freezes at 133666 Items scanned and the Time elapsed freezes at 00:14:06. Is there a fix?
I had this happen to me once. The file that it was stuck on was very large (hundreds of megabytes) and compressed (like a .zip file but some other packing scheme, maybe .cab).
I went into MSE and added it to the exclusion list. I knew it was safe to ignore because it was a driver file downloaded directly from manufacturer web site. The next scan then went smoothly.
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ColMac,
Do you know what file is making it hang?
There have been some problems with the following update: KB3004394
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Microsoft Security Essentials Freezes
You can try the MS Defender Offline Boot scanner...
Otherwise, wait for MSSE definition update, or, if need results quickly, try uninstalling MSSE with add/remove programs, then redownload/reinstall it...
Thank you. That would be probably worst case, but I'll try that if a quicker fix isn't suggested.
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Microsoft Security Essentials Freezes
ColMac,
Do you know what file is making it hang?
There have been some problems with the following update: KB3004394
This time (and I can't guarantee it's the same file every time) it's hung up on C:\Windows\System32\catroot2\dberr.txt
My list of installed updates doesn't seem to include KB3004394
Is that helpful?
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Microsoft Security Essentials Freezes
When I attempt to run a Full Scan with MSE, the scan freezes at 133666 Items scanned and the Time elapsed freezes at 00:14:06. Is there a fix?
I had this happen to me once. The file that it was stuck on was very large (hundreds of megabytes) and compressed (like a .zip file but some other packing scheme, maybe .cab).
I went into MSE and added it to the exclusion list. I knew it was safe to ignore because it was a driver file downloaded directly from manufacturer web site. The next scan then went smoothly.
Interesting suggestion. I'll give that a try.
Thank you.
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The exclusion is a good idea.
If no go, see if there is any other update, and install it.
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Microsoft Security Essentials Freezes
When I attempt to run a Full Scan with MSE, the scan freezes at 133666 Items scanned and the Time elapsed freezes at 00:14:06. Is there a fix?
I had this happen to me once. The file that it was stuck on was very large (hundreds of megabytes) and compressed (like a .zip file but some other packing scheme, maybe .cab).
I went into MSE and added it to the exclusion list. I knew it was safe to ignore because it was a driver file downloaded directly from manufacturer web site. The next scan then went smoothly.
Interesting suggestion. I'll give that a try.
Thank you.
That worked!
I added the file where it hung up: C:\Windows\System32\catroot2\dberr.txt to the Exclusion List, and have successfully run a full scan.
Many thanks!
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