New
#1
HELP! Hijacked Hotmail
Couple weeks ago my wife's hotmail account sent out a couple of unauthorized emails using her contacts list from her Vista laptop. Did a scan with Microsoft Security Essentials which was on that machine and it found nothing.
Thought I could kill two birds by going ahead and doing a full clean install of Win 7, thereby getting her a new O/S and getting rid of the spybot or whatever it was causing the issue.
Well everything on the new O/S is fine for a couple of days then bingo today it sends out another unauthorized email to most of her contacts. Grrr.
Would my best course of action be to install and run Ad-aware and or Spybot, and/or someting else, and hope? Or do you have other suggestions to fix this problem. I am open to any and all courses of action as she really wants this fixed ASAP.
Want to add I've successfully installed Win 7 on 3 machines, and this website has been a real help to getting those installs accomplished. Thanks!