New
#1
Unknown files running in Task Manager without any information
Hi,
My PC is acting very sluggish and I believe there are some viruses or trojans I can't seem to remove. When I watch Netflix or XFinity the video is sluggish and choppy and I have to refresh several times. I am connected through Wi-Fi. I also have a Chromebook that is lightning fast on the same wi-fi.
The Processes that are running on my laptop are:
csrss.exe
DiskDeFrag.exe
IMF.exe
winlogin.exe
All four of these processes are BLANK in the User Name and Description in the Task Manager. When I right click on then to see the File Location or Properties, nothing happens. How do I get these off my laptop?
Thank you in advance.
CM