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Windows 7: Windows Defender Blocking Email Pictures

06 Feb 2009   #1
wrathloki

Windows 7
 
 
Windows Defender Blocking Email Pictures

So for some reason Windows Defender isn't allowing me to see pictures in emails from people I trust. How do I get Defender to allow these pictures? I'm using Thunderbird.


My System SpecsSystem Spec
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06 Feb 2009   #2
Airbot

Windows 7 Ultimate x64 SP1
 
 

You can exclude a file extension of folder in the Win Defenders Tools-Options in the control panel. But I'd make sure you have an Antivirus Program actively monitoring as well for adequate protection.
My System SpecsSystem Spec
06 Feb 2009   #3
wrathloki

Windows 7
 
 

But then will it not scan emails and attachments?
My System SpecsSystem Spec
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06 Feb 2009   #4
Airbot

Windows 7 Ultimate x64 SP1
 
 

There is a setting for scanning email and attachments, I believe it isn't turned on by default. I had to check it myself. The first screenshot. You can just exclude say jpegs if that's the format the pics are in that they are sending you, it would still scan other attachments. If you had a major Antivirus such as Avast, it has settings to automatically scan emails and attachments. You could also use Spybot SD. I think you have to run Spybot in Vista compatibility mode but it works good.
Attachment 4281
Attachment 4282
My System SpecsSystem Spec
06 Feb 2009   #5
wrathloki

Windows 7
 
 

How do I make the exception for jpegs?
My System SpecsSystem Spec
06 Feb 2009   #6
Airbot

Windows 7 Ultimate x64 SP1
 
 

My System SpecsSystem Spec
10 Feb 2009   #7
wrathloki

Windows 7
 
 

Ok so I did this, and it's still blocking some .jpgs, why would this be?
My System SpecsSystem Spec
10 Feb 2009   #8
Airbot

Windows 7 Ultimate x64 SP1
 
 

Did you include .jpeg too and not just .jpg There's also .jpe and .jfif
Are you sure the pictures it's blocking are in .jpeg format? And are you sure it's Win Defender blocking them and not something else?
My System SpecsSystem Spec
10 Feb 2009   #9
wrathloki

Windows 7
 
 

I'm allowing .jpg and it's a .jpg file. I don't know what else it could be, that's the only antivirus program I have on here.
My System SpecsSystem Spec
10 Feb 2009   #10
Airbot

Windows 7 Ultimate x64 SP1
 
 

I don't really know why it would be still blocking it then, unless it know it contains something malicious. But you said they're from people you trust though. IMO, I wouldn't classify Win Defender as an Antivirus program, maybe more like an Antispyware. To be honest, it's best to have a major antivirus program installed as well, something like Avast Home.

Have you tried temporarily disabling Win Defender just to test if it is blocking the pics?
My System SpecsSystem Spec
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 Windows Defender Blocking Email Pictures




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