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Windows Defender Freezes and Or Shuts down while doing a Full Scan
I,m running Win7 64 bit with 4 gb ram
Windows Defender Freezes and Or Shuts down while doing a Full Scan.
I have Kaspersky Anti Virus 2015 and the same thing happens with that. I also have Malwarebytes Professional
and have run the two of them together for a couple of years with no problem and from time to time I would use Windows Defender. Now I have the Freezing/Shut-down problem.
However when I do a Full C:\ Scan with Malwarebytes it does a complete run. I have spoken with an MS Technician and he believes it may be an MS update fault Thats why Windows Defender and Kaspersky Fail on a Full Scan and Custom Scans but OK on Quick Scans.
For the last 3 weeks I have been corresponding with the Kaspersky Lab people and after several tests they had me do They have come to the conclusion the Log files point to a Microsoft problem and suggested I contact MS So here I am in the Forum I hope someone can point me in the right direction .