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lacking experience I have a tenatious virus and need help to remove it
You may not wish to help, I am a Linux user usually and only use Windows 7 as a backup when having problems in my Kubuntu Linux application.
I had a problem with my Linux Operating System and needed access to the Internet to make repairs. When I opened Windows 7, I was interrupted with an urgent message to upgrade Adobe Flash with security problems. That must have been a phony, because all of a sudden demands for installing products for correcting problems appeared on screen. There was no apparent method for removal, even the Windows removal tool did not work.
The virus kept me from using wordpad to type or copy and past information relating to the problem. I copied, long hand everything I could read. Those screens that identified the problem after running virus software and AdAware, had such a small font size, my ageing eyes could not read easily. Sometimes an address to a problem location for the virus would not fit the presenting window, and I was unable to view the entire address to the problem, so I am unable to give you an accurate report.
I have researched the problem to see if others are experiencing similar problems, but the effort has been unsuccessful. I removed all the offenders using the uninstall feature in the control panel. I use ClamWin for my virus software, its clone in Linux is called ClamAv, and it has always worked great in the past.
Keeping in mind that the font size was too small to comfortable read, I may be inaccurate in the following which I copied long hand:
C:\Windows\SysWOW64\\userinif.exe [Win.Trojan.12490497] FALSE POSSITIVE FOUND
C:\Windows\winsxs\x86microsoft-windows-userinit-3316f3856ad364a35.6.1.7601.17514_none_de.3024012ff2116\userinit.exe:[Win.Trojan 12790497]FALSE POSITIVE FOUND
C:\Windows\System32\drivers\1a7532da-31ad-48c5-8d60-be70ecfbab.93gw64.sys:Win.Adware.Swiftbrowse-497FOUND
Infected files 12
When I ran the virus software there was an enormous list of files or applications that contained a Warning: Can't open the C;\......listing a huge number of what appear to be system files where the files were denied opening by the virus software due to permission problems.
Another identified Trojan showed a partial address, but would not expand to show the whole address was:
C:\users\STEVEN\APPDATA\ROAM|... Trojan.VBS.UDE scan failed.
One time when I ws running virus protection, a thing called ProPCCleaner redirecte. It ran with a scan without permission.
The report said there were 171 System Related errors
414 com and ActiveX errors, 187 errors afecting personal, Profile 14.36B 860 junk file
1632 total errors....I couldn't make out the rest.
For over 20 years, I have not had a virus in Kubuntu Linux, and I do not have the experience to remove a virus.
Will someone try to help me, or tell me what I should do. I am such a dummy when it comes to using Windows 7. Thanks in advance for any help you may provide.