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Last edited by marysilver; 02 Apr 2015 at 02:20. Reason: deleted info
Last edited by marysilver; 02 Apr 2015 at 02:20. Reason: deleted info
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Code:2015-03-30 16:26:38,
Last edited by marysilver; 02 Apr 2015 at 02:20. Reason: deleted info
Code:2015-03-30 16:47:31,
Last edited by marysilver; 02 Apr 2015 at 02:20. Reason: deleted info
Those results do not appear to identify files in need of repair. However, I do not have much knowledge in handling these reports.
Any luck running Malwarebytes Anti-Malware?
Results?
It is entirely possible that I may have deleted an important program from the computer in the frantic rush to delete the virus/PUP as it was spreading. I might research which programs handle:
-mouse clicking problems
-mouse highlighting
-mouse click and drag
-mouse close out of windows
etc.
Those are the main problems. The sound and the occasional frozen mouse I can live with.
For example, moving (click and drag) a website url into a "bookmarks" folder is a long 30 second process, when it used to take 5 seconds. Often times the website link ends up in the wrong folder or on the top browser before I drop it into the correct spot. The control over the mouse isn't there like before...
Exiting out of one internet window often exits out of two instead of just the one.
If it wasn't for the viruses and the freezing, I'd probably blame it on the mouse and buy a new one.
Often times with infection resulting in damaged System files, it's easier to cut your losses and run Dell Windows 7 PC Restore or do the Clean Reinstall Windows 7 . If you want I will walk you through the booted part of a reinstall until you can get online to install TeamViewer and then will connect to set it up for you all perfectly optimized.
Another thing that can be done with damaged System Files if they will not self-repair after running SFC /SCANNOW Command a few times is to do a Repair Install. This keeps all of our programs and files in place but reinstalls the OS, so it would probably take only slightly less time than doing Recovery or a Reinstall.
As to mouse: If a portable mouse, change battery. There may also be a Reset button on the bottom.
Then uninstall the Mouse in Device Manager, reboot to reinstall.
Try another mouse to compare.
gregrocker, thank you.
I only did the SFC /SCANNOW Command once. I'll try that again this week.
Before I think about Dell Windows 7 PC Restore or the Clean Reinstall Windows 7 I need to buy a 2 terabyte back up drive for all the files.
Had no idea mouses had batteries. I'll look into replacing or fixing the mouse just eliminate it as a possibility.
Is there a way to copy and paste all the processes and services in the "Windows Task Manager" so I can post the list here? When I had the virus attack, Windows Task Manager was the only place the viruses showed up. There's a possibility that some of those processes and services are malware.
There are 95 processes and probably around 170 services.
Is it normal for firefox to have a memory of 700,000 k without any activity or downloading? I still don't know how someone was using my internet explorer internet access... and in the Windows Task Manager applications I could watch it only going to storefront websites every 10 seconds. That sounds like a program is using my internet access for online marketing/advertising revenue etc. Keep in mind, I rarely use internet explorer so clearly someone hijacked my internet connection for their own uses.
Download, install declining trial and run a full scan with SUPERAntiSpyware. Later in Preferences turn it off at Startup.
Type msconfig in Start Search box, in msconfig>Startup and msconfig>Services (after Hiding all MS Service) uncheck everything except your AV and synch. I would use a free lightweight AV like MSE until you determine what's causing trouble.
In each of your browsers, on the Tools tab select Add-On's or Extensions and disable all except Shockwave Flash.
I have some time tomorrow afternoon if you want to install TeamViewer Download at all defaults and private message back to me Your ID and password, leave it open on Desktop. I can connect and go over your install for you from top to bottom.
marysilver,
gregrocker is your best bet.
He knows how to optimize, and knows the best installation mode for any situation, if you were to chose that route.