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#11
Looks like the IPv6 protocol on the computer was disabled using the Registry.
Please press the Windows key and the R key.
In the Run prompt, type in: regedit
In the Registry Editor please go to:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TCPIP6\Parameters
Before making any change to the Registry key, back it up, so the Registry subkeys containing values that you're planning on changing are not lost.
In the Registry Editor menu, select File and then Export....
In the Export Registry File window that appears, select the Desktop as the location to save the file.
Using the File name text field, enter a name for the backup file. Make the name whatever you wish. (Example: Parameters)
Click the Save button, and a Registration File with a .reg file extension is created on the Desktop.
When we are done, and all is well, right-click the file, and select: Delete
Please do not double-click the .reg file, since the action will reinstate the previous entry in the Registry!
Now, highlight and right-click: DisabledComponents
Select: Modify
In the Edit DWORD Value prompt, Value Data area, set the value to 0 (that is zero)
Restart the computer.
Run SystemLook the same as before, and post the new SystemLook.txt in your reply.