Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: New Threat with the scam "I'm from Microsoft Technical Dept etc"

22 Apr 2015   #1
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
New Threat with the scam "I'm from Microsoft Technical Dept etc"

I have been getting 3 or 4 telephone messages every day on this scam and usually just put the phone down. This morning I had a call from "Lisa" with the usual jargon so put the phone down. Two minutes later "Lisa" phoned again and said very fiercly that if I put down the phone on her again she would cncel my Windows licence. I am concerned that some people will worry over this and possibly fall for the scam. I know a few of my friends will likely be taken in so I am sending out a general mail to them. Has anyone else noticed this new slant?


My System SpecsSystem Spec
.
22 Apr 2015   #2
cottonball

Windows 7 Home Premium
 
 

mitchell65,

Here is some info from Microsoft you may want to send out to your friends:

Avoid Phone Scams | Cybercriminal Tech Support Scam | Security Threats
My System SpecsSystem Spec
22 Apr 2015   #3
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

I get those calls all the time. If you want to get rid of them in a hurry, tell them you have an Apple computer.
My System SpecsSystem Spec
.

22 Apr 2015   #4
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks for those useful links, Cottonball. I usually tell them that I don't own a computer, Essenbe, but they still keep coming. I now get them at breakfast time and then I am not best pleased
My System SpecsSystem Spec
22 Apr 2015   #5
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Or tell them you work for a government agency and your phone is being monitored.
My System SpecsSystem Spec
22 Apr 2015   #6
Berton

Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP
 
 

I've gotten a few of those calls and they are very careful to never mention Microsoft, always say something like Windows Support Group or Windows Technical Group so they don't run afoul of copyright/trademark legal issues. I've tempted next time to have my Linux Mint box fired up and let them look at it. Hate to let them into my other computers as they seem to have a reputation of destroying things when payment is denied and they log out.
My System SpecsSystem Spec
22 Apr 2015   #7
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Berton View Post
I've gotten a few of those calls and they are very careful to never mention Microsoft, always say something like Windows Support Group or Windows Technical Group so they don't run afoul of copyright/trademark legal issues. I've tempted next time to have my Linux Mint box fired up and let them look at it. Hate to let them into my other computers as they seem to have a reputation of destroying things when payment is denied and they log out.
Not worth spending any time with them, I wouldn't give them access to my cat's litter tray!
My System SpecsSystem Spec
23 Apr 2015   #8
Borg 386

Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1, Win 10
 
 

Sounds like they are getting aggressive in their tactics, telling you they would "cancel your license." Unfortunately, that will probably work on some people.

Their tactics are starting to go the way of the current IRS phone scam where they threaten to send the police over to arrest you or confiscate your property if you don't send them a payment immediately. Yet another thing to watch out for.
My System SpecsSystem Spec
23 Apr 2015   #9
RoasterMen

Windows 7 Home Premium 64-BIT
 
 

Tell them this conversation is tapped in with a terrorist group or smth.
My System SpecsSystem Spec
24 Apr 2015   #10
groze

W7 32 bit, Linux Mint Xfce 18 64 bit
 
 

RoasterMen,

I wouldn't go that far.



All,

I keep getting those calls a lot and told them I was on the Federal and State do not call list. They still keep calling. There are starting to get to the point of harassing. One time they called I got very and told them to stop calling in very bad terms (I wasn't in a good mood) and the next day I got the call again.
My System SpecsSystem Spec
Reply

 New Threat with the scam "I'm from Microsoft Technical Dept etc"




Thread Tools




Similar help and support threads
Thread Forum
Is Microsoft "accountprotection" Team real or is it a scam?
Received the following: Microsoft account Unusual sign-in activity We detected something unusual about a recent sign-in to the Microsoft account ml*****@tampabay.rr.com. To help keep you safe, we required an extra security challenge. Sign-in details: ...
System Security
Win7 notebook hit by "Microsoft Support" scam/Rootkit...
Hi All A friend was caught by a "Microsoft Support" scam yesterday, they downloaded GoToAssist 3.1X on her HP Elitebook running Win7 Pro 64Bit on a Crucial MX300 SSD. I rebooted into Safe Mode and deleted the GoToAssist, but when I rebooted into Windows the "Microsoft Alert" and chat window...
System Security
Latest scam call: Windows Refunds Dept
Called to land line here today. Last week it was "Windows Technical Support" claiming their servers were showing infection by Trojans on my PC. Sounded like a boiler room in the Phillipines. Answered yes when I asked if he works for MS, US when I asked his location. Hung up when I asked for his...
Chillout Room
SCAM? Phone call from "Microsoft Windows Repair Support, Albany"
While experiencing issues with BSOD and inability to repair Windows, the Repair Tool pop-up when it discovers it can't fix the issue asks if I want to report this to Microsoft. I chose SEND, and continued banging my head against the desk. Couple of days into this foray and I get a call saying...
Chillout Room
I have received a mail from "microsoft", it seems a scam.
Hi: i have received a weird mail, it says from microsoft live team, it seems a scam but no bad links. what do they want? there is no attatched file too. screenshot here: Regards. Max
Browsers & Mail


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:33.
Twitter Facebook Google+