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#11
Here is the TDSKiller log
Here is the TDSKiller log
My apology. Had to go for some testing, and it took forever!
Will get back with you tomorrow evening. (Wed, 13May2015)
stevenbensusan,
Let's press on...
Please run TDSSKiller once again, and this time, when presented with the TDSS File System entry in Threats Detected, select: Delete
When done, please attach the new TDSSKiller log in your reply.
Next, please open Notepad (Start > All Programs > Accessories > Notepad)
Copy the contents of the code box below to Notepad.
Save it to the Desktop, and name it: fixlist.txt
Now, please run FRST or FRST64, and press the Fix button, just once, and wait.Code:start CreateRestorePoint: FF Plugin: @microsoft.com/GENUINE -> disabled No File FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File EmptyTemp: end
If for some reason the tool needs a restart, please let the system restart normally. After that let the tool complete its run.
When done, the tool creates a report on the Desktop called: Fixlog.txt
Please post the Fixlog.txt in your reply.
Last, please use the Farbar Service Scanner
Download: Downloading Farbar Service Scanner
Let's get a view of all services and dependencies scoped by the tool...
Make sure the following options are checked:
Internet Services
Windows Firewall
System Restore
Security Center
Windows Update
Windows Defender
Press: Scan
When done, FSS creates a log, FSS.txt, on the Desktop.
Please provide the FSS.txt in your reply.
Also, please provide an update on how the computer is working.