Computer wont start after removing alureon virus with defender offline

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  1. Posts : 5
    windows 7 pro 64
       #1

    Computer wont start after removing alureon virus with defender offline


    From reading another thread, I found out that I needed to run frst64.exe.
    This seems to be a common problem but not a simple solution. I have no idea how to create the fixlist.txt file.

    frst.txt log attached
    I also searched for services.exe and search.txt log attached.

    I need to know how to create the fixlist.txt file so I can fix this problem.

    Please let me know if I'm doing this correctly or if there is something else I should be doing.

    Thanks.
    Computer wont start after removing alureon virus with defender offline Attached Files
      My Computer


  2. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #2

    You have a Rootkit. The best advice I can give you is to wipe and do a "Clean" install.
    Rootkit - Wikipedia, the free encyclopedia

    Your computer has been severely compromised and I wouldn't count on it to be stable by trying to 'fix' the Trojan.
      My Computer


  3. Posts : 5
    windows 7 pro 64
    Thread Starter
       #3

    I would really like to get the machine up and running if possible. Is there a way you can walk me through getting it bootable?
      My Computer


  4. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #4

    I, personally, don't work with Rootkits, but there are other forums who have 'trained' experts.
    https://www.google.com/search?noj=1&...05.xMPD07FPKbI
      My Computer


  5. Posts : 2,470
    Windows 7 Home Premium
       #5

    stevenbensusan,

    I am basically retired, but, give this a try:

    On the clean computer, please open: Notepad
    Copy/paste all the contents of the quote box below to Notepad (do not copy the word 'Quote').
    Save it on the flash drive as: fixlist.txt

    start
    TDL4: custom:26000022
    cmd: bootrec /fixmbr
    cmd: bootrec /fixboot
    end
    WARNING: This script is written specifically for this User, for use on only this particular computer.
    Running the script on another computer may cause damage to the Operating System.

    Now, in the infected computer, plug in the USB flash drive, and enter System Recovery Options as you did before.

    Run FRST again, but this time press the Fix button just once, and wait.

    When done, the tool makes a log on the pen drive. This time it is called: Fixlog.txt

    Try to boot the computer into normal mode and post back on what happens.

    Also, please post Fixlog.txt in your reply.


    If the computer still does not boot into Windows, just hang in there, please.
      My Computer


  6. Posts : 5
    windows 7 pro 64
    Thread Starter
       #6

    Wow that worked!!!

    See attached log.

    Am I virus free? Is there anything else I need to do?

    Thanks and let me know.
    Computer wont start after removing alureon virus with defender offline Attached Files
      My Computer


  7. Posts : 2,470
    Windows 7 Home Premium
       #7

    stevenbensusan,

    Glad the fixlist worked.

    Please run FRST once again, but, this time, download a fresh copy to the Desktop, and run it from there, so we can get the complete log. Also, please check the Addition.txt option.

    When done, please provide both reports in your reply.
      My Computer


  8. Posts : 2,470
    Windows 7 Home Premium
       #8

    Also, please go to the TDSSKiller Download
    Select the .exe version

    Double-click on TDSSKiller.exe to run the program.
    • Doubleclick on TDSSKiller.exe to run the program.
    • At the Kaspersky TDSSKiller interface, click: Change parameters
    • Check: Detect TDLFS file system
    • Click: OK
    • Now, click Start Scan and allow the scan to run
    • If any threats are found, select: Skip (Do not select: Delete!!)
    • Click: Continue
    • Click: Reboot computer
    When done, please provide the TDSSKiller.[Version]_[Date]_[Time]_log.txt found in C:\
      My Computer


  9. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #9

    Yep, cottonball is a trooper! Do all advice given by this superb member.
      My Computer


  10. Posts : 5
    windows 7 pro 64
    Thread Starter
       #10

    See Attached logs.

    Let me know what I should do next.

    Thanks.
    Computer wont start after removing alureon virus with defender offline Attached Files
      My Computer


 
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