virus

I can see icons on desktop but i m unable to click it ..many files icons become fixed on dekstop screen even i am not able to delete it plz help me...

Try LockHunter is a free 64/32 bit tool to delete files blocked by any processes to see what is locking them.

I am so sorry to interupt, Niket, but I am not sure how to PM people. Cottonball, when you have a chance, can you please look at my case? Removal of virus has blocked internet. PLEASE PLEASE HELP

I believe it is similar to a case you were vital to help solve called "Windows 7: Virus Deletion Now Makes Internet Access Impossible". I truly truly need to get this solved.

Apologies for the rudeness but I knew no other way to contact Cottonball. Thanks and good luck.

Click on the nick (upper left) of the poster and "send private message to...".

I believe you need 50 (maybe 100) posts to be able to receive/send PM.

hello cottonball,I can see now the scaned content in notepad so what is the next step,
it saying something like the below content...




SystemLook 30.07.11 by jpshortstuff
Log created at 13:15 on 21/06/2015 by Niket
Administrator - Elevation successful
WARNING: SystemLook running under WOW64. Use SystemLook_x64 for accurate results.

========== reg ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\]
"NoActiveDesktop"= 0x0000000001 (1)
"NoActiveDesktopChanges"= 0x0000000001 (1)
"ForceActiveDesktopOn"= 0x0000000000 (0)


-= EOF =-

hello jacee,thanks for reply,below is my posted file you can check it ,i'm unable to click it or remove these all files on the picture i.e img.png