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Windows 7: Removal of virus has blocked internet. PLEASE PLEASE HELP

19 Jun 2015   #41

Windows 7 Home Premium 64

MRT report. :/

Attached Files
File Type: log mrt.log (988 Bytes, 6 views)
My System SpecsSystem Spec
19 Jun 2015   #42

Windows 7 Home Premium


What applies to one case (Florida Rene) may not apply to another. It appears you have tried all sorts of fixes...

Let's give the following a whirl:

Please open Notepad (Start > All Programs > Accessories > Notepad)
Copy the entire contents of the code box below (Do not copy the word 'code') to Notepad.
Save it to the Desktop, and name it: fixlist.txt
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} =>  No File
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction
HKU\S-1-5-21-4213399731-3783266677-3300108212-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction 
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-21-4213399731-3783266677-3300108212-1000 -> {BF720CA6-A9D6-440D-B1D3-6DC8EFC6B639} URL = 
SearchScopes: HKU\S-1-5-21-4213399731-3783266677-3300108212-1000 -> {D7FD4AA9-8AA0-42A2-A283-1E84ADF3FB09} URL = 
Toolbar: HKU\S-1-5-21-4213399731-3783266677-3300108212-1000 -> No Name - {21FA44EF-376D-4D53-9B0F-8A89D3229068} -  No File
NOTICE: This script is written specifically for this computer!!!
Running this on another computer may cause damage to the Operating System.

Now, please runFRST64, and press the Fix button, just once, and wait.
If for some reason the tool needs a restart, please let the system restart normally. After that let the tool complete its run.

When done, the tool creates a report on the Desktop called: Fixlog.txt

Please post the Fixlog.txt in your reply.

Next, please use the portable version of the Windows Repair (All In One)
It allows you to use the program from a portable device such as a USB flash drive.
Download > Windows Repair (All In One) Download
Save to a USB flash/pen drive.

Using the USB drive, place it on the Desktop of the affected computer.
Right-click the program icon on the Desktop, and select: Run as Administrator
Click Next at the Setup, and follow the prompts.

Make sure to temporarily disable your AntiVirus program before the repairs are done.

At the program's console...
Go to Step 5 Backup, and under Registry Backup, select: Backup
Under System Restore click on: Create

Next, go to Repairs tab and click: Open Repairs
In the next prompt, press: Unselect all
Next, select the following entries: 1, 2, 3, 5, 7, 10, 13, 14, 15, 26, and, 27

On the right side, check: Restart/Shutdown system when finished

Press: Start Repairs

When the program finishes, please restart the computer.

Please post Windows the Repair log in your reply.
It is located in the following folder:
64-bit systems - C:\Program Files (x86)\\Windows Repair (All in One)\Logs

Also, please run the Farbar Service Scanner once again, and post the new reports in your reply.

Last, please access Device Manager:
Click on: Start > Control Panel > System
Click on: Device Manager
Are there any red or yellow "?" "!" marks by any devices?
My System SpecsSystem Spec
19 Jun 2015   #43
Microsoft MVP

Windows 7 Ultimate 32bit SP1

Is this you, or someone you know? --> Administrator Guest Mcx1-USER-PC
My System SpecsSystem Spec

19 Jun 2015   #44

Windows 7 Home Premium 64

Cottonball - Thank you for helping me! Attached is the Fixlog you requested. I downloaded the portable Windows Repair as you instructed but it came down in .zip format; unzipped there is no application icon? Do I have to Install it via the Repair_Windows executable?

Jacee - that is the name of my computer actually.

Attached Files
File Type: txt Fixlog.txt (2.5 KB, 4 views)
My System SpecsSystem Spec
20 Jun 2015   #45

Windows 7 Home Premium


Try to connect to see what happens.

If no-go, use the Repair_Windows application located in the folder where Windows Repair portable was extracted.
My System SpecsSystem Spec
20 Jun 2015   #46

Windows 7 Home Premium 64

Thank you guys so much for helping. Here is an image of the tweaking zip contents.

Attached Thumbnails
Removal of virus has blocked internet. PLEASE PLEASE HELP-tweaking.com_windows_repair_aio_zip_contents.png  
My System SpecsSystem Spec
20 Jun 2015   #47

Windows 7 Home Premium

Repair_Windows.exe should do it.
My System SpecsSystem Spec
20 Jun 2015   #48

Windows 7 Home Premium 64

All tests done; connectivity still down.

Attached Images
Removal of virus has blocked internet. PLEASE PLEASE HELP-dm.png 
Attached Files
File Type: txt _Windows_Repair_Log.txt (5.8 KB, 1 views)
File Type: txt FSS.txt (2.5 KB, 2 views)
My System SpecsSystem Spec
20 Jun 2015   #49

Windows 7 Home Premium 64

It still appears as Unidentified Network, No Internet access.

Attached Images
Removal of virus has blocked internet. PLEASE PLEASE HELP-connectissue.png 
My System SpecsSystem Spec
20 Jun 2015   #50

Windows 7 Home Premium


This may sound rather trivial, but, let's do a power deplete.
  • Shutdown the computer.
  • Disconnect all external connected peripheral devices.
  • Unplug the power cord, and, if applicable, remove the battery.
  • Press and hold down the Power button for about 15 seconds to drain any residual electrical charge from the capacitors that protect the memory. Do this twice.
Now, put the battery in place (if applicable), and plug-in the power cord to the power outlet.
Press the Power button to turn on the computer.
Start Windows normally.

Next, please shut down your Firewall.
Now, try to connect.

If still down, once again, please run: MiniToolBox
Save it to a USB flash drive, and move it to the Desktop of the computer with problems.

Check the following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List Devices > Only Problems
  • List Restore Points
Click: Go
Please post the Result.txt that appears on the Desktop, in your reply.
My System SpecsSystem Spec

 Removal of virus has blocked internet. PLEASE PLEASE HELP

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