Removal of virus has blocked internet. PLEASE PLEASE HELP

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  1. Posts : 70
    Windows 7 Home Premium 64
    Thread Starter
       #41

    MRT report. :/
    Removal of virus has blocked internet. PLEASE PLEASE HELP Attached Files
      My Computer


  2. Posts : 2,470
    Windows 7 Home Premium
       #42

    ChronicX,

    What applies to one case (Florida Rene) may not apply to another. It appears you have tried all sorts of fixes...

    Let's give the following a whirl:

    Please open Notepad (Start > All Programs > Accessories > Notepad)
    Copy the entire contents of the code box below (Do not copy the word 'code') to Notepad.
    Save it to the Desktop, and name it: fixlist.txt
    Code:
    start
    ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} =>  No File
    HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction
    HKU\S-1-5-21-4213399731-3783266677-3300108212-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction 
    SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
    SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
    SearchScopes: HKU\S-1-5-21-4213399731-3783266677-3300108212-1000 -> {BF720CA6-A9D6-440D-B1D3-6DC8EFC6B639} URL = 
    SearchScopes: HKU\S-1-5-21-4213399731-3783266677-3300108212-1000 -> {D7FD4AA9-8AA0-42A2-A283-1E84ADF3FB09} URL = 
    Toolbar: HKU\S-1-5-21-4213399731-3783266677-3300108212-1000 -> No Name - {21FA44EF-376D-4D53-9B0F-8A89D3229068} -  No File
    end
    NOTICE: This script is written specifically for this computer!!!
    Running this on another computer may cause damage to the Operating System.

    Now, please runFRST64, and press the Fix button, just once, and wait.
    If for some reason the tool needs a restart, please let the system restart normally. After that let the tool complete its run.

    When done, the tool creates a report on the Desktop called: Fixlog.txt

    Please post the Fixlog.txt in your reply.


    Next, please use the portable version of the Windows Repair (All In One)
    It allows you to use the program from a portable device such as a USB flash drive.
    Download > Windows Repair (All In One) Download
    Save to a USB flash/pen drive.

    Using the USB drive, place it on the Desktop of the affected computer.
    Right-click the tweaking.com program icon on the Desktop, and select: Run as Administrator
    Click Next at the Setup, and follow the prompts.

    Make sure to temporarily disable your AntiVirus program before the repairs are done.

    At the program's console...
    Go to Step 5 Backup, and under Registry Backup, select: Backup
    Under System Restore click on: Create

    Next, go to Repairs tab and click: Open Repairs
    In the next prompt, press: Unselect all
    Next, select the following entries: 1, 2, 3, 5, 7, 10, 13, 14, 15, 26, and, 27

    On the right side, check: Restart/Shutdown system when finished

    Press: Start Repairs

    When the program finishes, please restart the computer.

    Please post Windows the Repair log in your reply.
    It is located in the following folder:
    64-bit systems - C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Logs

    Also, please run the Farbar Service Scanner once again, and post the new reports in your reply.


    Last, please access Device Manager:
    Click on: Start > Control Panel > System
    Click on: Device Manager
    Are there any red or yellow "?" "!" marks by any devices?
    Last edited by cottonball; 19 Jun 2015 at 23:46.
      My Computer


  3. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #43

    Is this you, or someone you know? --> Administrator Guest Mcx1-USER-PC
      My Computer


  4. Posts : 70
    Windows 7 Home Premium 64
    Thread Starter
       #44

    Cottonball - Thank you for helping me! Attached is the Fixlog you requested. I downloaded the portable Windows Repair as you instructed but it came down in .zip format; unzipped there is no tweaking.com application icon? Do I have to Install it via the Repair_Windows executable?

    Jacee - that is the name of my computer actually.
    Removal of virus has blocked internet. PLEASE PLEASE HELP Attached Files
      My Computer


  5. Posts : 2,470
    Windows 7 Home Premium
       #45

    ChronicX,

    Try to connect to see what happens.

    If no-go, use the Repair_Windows application located in the folder where Windows Repair portable was extracted.
      My Computer


  6. Posts : 70
    Windows 7 Home Premium 64
    Thread Starter
       #46

    Thank you guys so much for helping. Here is an image of the tweaking zip contents.
    Attached Thumbnails Attached Thumbnails Removal of virus has blocked internet. PLEASE PLEASE HELP-tweaking.com_windows_repair_aio_zip_contents.png  
      My Computer


  7. Posts : 2,470
    Windows 7 Home Premium
       #47

    Repair_Windows.exe should do it.
      My Computer


  8. Posts : 70
    Windows 7 Home Premium 64
    Thread Starter
       #48

    All tests done; connectivity still down.
    Attached Thumbnails Attached Thumbnails Removal of virus has blocked internet. PLEASE PLEASE HELP-dm.png  
    Removal of virus has blocked internet. PLEASE PLEASE HELP Attached Files
      My Computer


  9. Posts : 70
    Windows 7 Home Premium 64
    Thread Starter
       #49

    It still appears as Unidentified Network, No Internet access.
    Attached Thumbnails Attached Thumbnails Removal of virus has blocked internet. PLEASE PLEASE HELP-connectissue.png  
      My Computer


  10. Posts : 2,470
    Windows 7 Home Premium
       #50

    ChronicX,


    This may sound rather trivial, but, let's do a power deplete.
    • Shutdown the computer.
    • Disconnect all external connected peripheral devices.
    • Unplug the power cord, and, if applicable, remove the battery.
    • Press and hold down the Power button for about 15 seconds to drain any residual electrical charge from the capacitors that protect the memory. Do this twice.
    Now, put the battery in place (if applicable), and plug-in the power cord to the power outlet.
    Press the Power button to turn on the computer.
    Start Windows normally.

    Next, please shut down your Firewall.
    Now, try to connect.



    If still down, once again, please run: MiniToolBox
    Save it to a USB flash drive, and move it to the Desktop of the computer with problems.




    Check the following boxes:
    • Report IE Proxy Settings
    • Report FF Proxy Settings
    • List content of Hosts
    • List IP configuration
    • List Winsock Entries
    • List Devices > Only Problems
    • List Restore Points
    Click: Go
    Please post the Result.txt that appears on the Desktop, in your reply.
    Last edited by cottonball; 20 Jun 2015 at 11:33.
      My Computer


 
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