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Windows 7: Is Windows Support Optics Legit?

29 Jun 2015   #1

Win7 64Bit Enterprise
Is Windows Support Optics Legit?

I hope this is the correct sub-forum to place this in. If not PLEASE forgive me, and please put it where it belongs. MOST importantly, if what I describe to you is some kind of hacking fraud, please let all of your members be aware.

Not 5 mins ago I got off of a phone call that just came out of the blue, and right off the bat I saw something very odd. Where there is usually the 10-digit ph. #, or someone's name from your Contact list, there was nothing but the # 36 displayed.

An EXTREMELY foreign voice comes on the line (and please don't give me a PC lecture me about the foreign deal). I thought he said he was from Microsoft, but knowing M'soft doesn't call ANYBODY, I became skeptical, but still listened. He was really hard to understand, but he started telling me that I had a leak in my Gateway, and it was creating files that would eventually corrupt my entire hard drive. I went to my PC, and he takes me to the Windows/INF folder, and tells me to type "1". I did, and the first thing that pops up is the 1394.INF file. Then, he tells me to go to There I see what you will see if you pull up my jpeg attachment.

That's when I stopped him cold, and told him: "Hold on! I don't even know you, and I've got 15 yrs of work on this PC, and I KNOW M'soft doesn't call anyone, and I'm not about to let a perfect stranger with NO credentials go snooping around on my PC". Then, I asked to speak to his Supv. which he did, and that guy's accent was as bad as the 1st. At any rate, I explained to him I'm not letting a stranger go perusing on my PC when he might very well be a professional hacker. So, I told him " Look, I will get your name and number, and your company name, and I'm going to check you out on a tech forum, and if you are "kosher", I'll give you a call back. So, his number is: 567-252-5647. The name of the company he gave me was Windows Support Optics in Columbus, OH.

So, I want to know if anyone in your community has heard of anything like this, or this company, or whatever, and tell me if I should let them on my PC. Please let me know asap. If they are legit, I want whatever file they were after taken care of. If not, you need to spread the word in your community.


Attached Thumbnails
Is Windows Support Optics Legit?-121usa-site.jpg  
My System SpecsSystem Spec
29 Jun 2015   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit

I think that number may more likely be in Toledo.

"Windows Support Optics" as a phrase generates zero hits on Google.

I can't imagine they are legit.

I can't imagine why you would even consider giving them access to your PC.

Read above link for more info on Speak Support.

Out of New Delhi.

Did you hear Indian accents?

Attached Images
Is Windows Support Optics Legit?-robtex.png 
My System SpecsSystem Spec
29 Jun 2015   #3

Win7 64Bit Enterprise

Thanks ignatzatsonic,

They had WAAY Indian accents with VERY English names. They weren't referring to Gateway the company, but Gateway as in IP Address. I didn't give them access. As soon as I saw the Speak Support prompt for them to Remote on mine that's when I stopped him. Thanks for your help, though. SERIOUSLY!
My System SpecsSystem Spec

29 Jun 2015   #4

win 7 64 bit

i had a call from them yesturday. i kept him on the phone for 30 minutes wasting his time as i knew it was a scam. i hear alot of people get tricked into the scam.
My System SpecsSystem Spec
29 Jun 2015   #5

Windows 7 Ultimate x64 Service Pack 1

I guess living in a third world country has its perks. I never never get these kinds of calls. On a side note, always be skeptical if people start calling you about IT concerns unless you went to them first.
My System SpecsSystem Spec

 Is Windows Support Optics Legit?

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