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Unable to access anti-virus sites or microsoft.com
Hi All.
I have inherited a win7 64bit machine that was severely infected including a cryptolock virus.
I used disc2vhd to create a vhd file of it as a backup and now running it virtually using virtualbox. I'll likely do a format and re-install on the physical machine but wanted a working version as a backup.
I have run several anti-virus programs - Malwarebytes, Rogue Killer, SuperAntiSpyware, Microsoft Malware Removal Tool (msert.exe), Hitman, etc. I also booted using the AVG recovery CD to completely scan the drive. All of which found many files and removed them. I apologize as I didn't keep the logs.
Everything seems to be coming up clean but I am not able to visit microsoft.com or any antivirus websites directly. Visiting the conficker eye chart website (Conficker Eye Chart) indicates that I am infected with an A/B variant.
I have tried running ESETConfickerCleaner.exe but it said I was not infected.
I wasn't sure if there was a log I am meant to provide with this post but can download and run anything you may need. I would really appreciate it if someone could help me resolve this issue please.