New
#11
You can try running Malwarebytes in Safe Mode.
Malwarebytes Anti-Malware Free
Safe Mode
csrss and javaw.exe
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New #12
In addition to @Laith's expert advice....
For the record, in order to work properly & completely, MBAM ought to be run in normal Windows mode.
Running it in Safe Mode is not recommended and is really a last resort, especially since there are other means (such as Chameleon) to get it to run on badly infected systems.
Having said that, as @Laith also mentioned, some types of malware can be very difficult to fully remove & repair, as explained here.
If you still need help with this after running the aforementioned scan, then you might want to head over to one of several computer disinfection fora for a bit of expert, free help (unless @Laith, @Jacee,@cottonball, or someone else here can walk you through it:)).
Cheers,
MM
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New #13
I would suggest a re-install to completely get rid of this problem as it's very hard virus to properly fix. If you do have a system restore please restore from that.
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New #14
Is there a way to boot up to system restore and choose a restore ? Since the control panel method has failed and asks for a disk check which fails due to some software guessing the malware
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New #16
Before i start the process let me confirm . 1. I have to run malwarebytes in safe mode 2. Run a system restore in safe mode . Then all done ?
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New #17
No, run Malwarebytes Charmeleon, if it fixes it, it fixes it. System restore is if Charmeleon didn't fix it.
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New #18
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New #20
It worked guys. Thank you all so much ^^ still doing extra scans just incase malware bytes left some over
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