Norton causes my computer to come out of Hibernation or sleep


  1. Posts : 176
    Dual boot Win7 Pro 64 & Linux Mint 18.3
       #1

    Norton causes my computer to come out of Hibernation or sleep


    My machine comes out of Hibernation or sleep because of a program routine called by Norton's latest botched update.
    Event viewer says :WakeSourceText Task Scheduler will execute '\Remediation\AntimalwareMigrationTask' task I have multiple entries that all started when Norton sent me an "upgrade" that I didn't ask for. They also took away the ability to BLOCK ALL NETWORK TRAFFIC as a feature of the firewall. Might be fine for those that don't use it but I did on occasion.

    How to stop this Remediation\AntimalwareMigration Task from running? I am told this is to accommodate Win 10 and there is an alleged fix for it from Norton but I can't get it, it won't start to d/l when I click on it and I can't find it anywhere else.

    Other than removing all vestiges of Norton and putting something else in it's place what can I do to keep the machine on standby without it waking up and shutting down every 3 hours or so?

    Only way I see it is to shut the machine down entirely, THEN it doesn't wake up. OR switch over to my Linux Partition and use my version of Rafaela 17.2. Norton can't touch that one....

    I was told to go to this site and get the 'fix': https://support.norton.com/sp/en/us/...rProfile_en_us

    Sadly that FTP site doesn't work for either file available there.....
    Last edited by Tinsby; 01 Sep 2015 at 09:49. Reason: Added info
      My Computer


  2. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #2

    What have you set 'power options' to do?

    Go into your Control Panel and see what you can control with a 'custom plan'.
      My Computer


  3. Posts : 176
    Dual boot Win7 Pro 64 & Linux Mint 18.3
    Thread Starter
       #3

    Norton has a patch for this problem.


    Jacee said:
    What have you set 'power options' to do?

    Go into your Control Panel and see what you can control with a 'custom plan'.
    Thanks but that wasn't the answer. The system was being awakened from hibernation by a process called:
    "Remediation\AntimalwareMigrationTask" part of the latest offering from Norton for Win 10.

    It took me 2 days and a lot of complaining to be able to get the 'fix' from the Norton FTP site. I couldn't get on the site for love nor money.

    Once I got the file (188KB) and ran it, the machine now stays in hibernation.

    I refer those with similar issues to use the excellent advice in this forum, on using the Event Viewer to see what's waking the machine up. If it's that process above, get the fix and run it. I did NOT have to re-install Norton after running the patch/fix.

    Get the fix at: https://community.norton.com/en/foru...-norton-225215

    Assuming you can log onto the FTP site to get it.

    HTH someone,

    J T
    Last edited by Tinsby; 03 Sep 2015 at 11:35. Reason: Spelling
      My Computer


  4. Posts : 10,485
    W7 Pro SP1 64bit
       #4

    Thanks for posting your findings. They should help others.
      My Computer


  5. Posts : 70
    Windows 7 Ultimate x64
       #5

    Sorry about that. Did you try Norton removal tool as well? www.norton.com/nrt and let us know if that helps.
    Thank you!

    Praveen
    Norton Support.
      My Computer


  6. Posts : 42
    Windows 7 Ultimate x64
       #6

    Norton Remediation tool remover


    Tinsby,
    I am having the same issue..Windows 7 Ultimate 64 bit.

    Can you give me the link for this tool?
    thank you
      My Computer


  7. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #7

    The tool is in post #5 by NortonSupport but here it is again.

    https://support.norton.com/sp/en/us/...cument&src=nrt
      My Computer


  8. Posts : 3
    Windows 7 Home Premium 64 bit
       #8

    Norton wakes computer


    Go to computer management, task scheduler, task scheduler library, remediation and right click on where it says AntimalwareMigration Task in the center pane and select properties. Click on the tab that says Conditions and uncheck everything under Idle and uncheck Wake the computer to run this task under Power. Your computer will now stay asleep if Norton was the culprit.
      My Computer


 

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