I know there are specialist tools available that I am not trained enough to use, our Member Jacee is the best person to advise on this matter - As she is based in the US it may take a few hours before she is available, but I would advise that you wait as she is your best option to clear this nasty
I have asked her to take a look at your issue
You should post the scan results.Ive run adwcleaner in both PC's and it didnt find anything that i could relate to this adware, i cleaned the stuff i didnt need. Also on the laptop, witch has been running the malware for 3 days before i noticed took action, does not find any PuP/adware except for candy bar witch is most likely not associated to this adware. On my desktop, witch i took action as soon as the site opened, found 83 PuPs from slicksavings, OutBrowse, esafe, somoto, lightning, Qone8 and spigot, of witch some of these lay withing google chrome registry keys. I do not know if any of thease are capable of opening chrome without it being open, i hope thease are the cause but its worrying as my laptop does not detect thease like my desktop. Im running Microsoft Safty Scanner on both pc's. So far ive uses spybot, avast, security essentials, mbam, adwcleaner, ccleaner an now msert.Review Jacee’s instructions to run Adwcleaner here post #7,
Ignore the title of the thread,
Instant Savings App
On the BleepingComputer site use the button that looks like this,
Candy bar should be cleaned why would you want to keep it ?
sounds like you need to check your taks manager..shit will set triggers in your tm..also when it pops up immedietly and look at new tasks
Hi Yomama,
Not an ideal way to fix the error.
But you could try another browser, IE or Firefox and unistall Chrome.
Roy
I prefer chrome so its not ideal as there is always the possibility it could infect firefox. Candy bar was deleted lol that page still hasnt opend on me but its known for taking a while between goes. I will try bit defender. I kept the pc's offline as long as possible to stop any virus from calling home but i had to connect to install windows updates on the second pc. Its strange it seems when connected to the internet while running scans explorer is a little unresponsive and the cursor freezes during movement a bit. This doesn't seem to happen offline. I also used currports and there is an unknown program and its connecting to another pc in the house, as well as a few domains, i dont know if its tge virus or part of windows, i cant determin.
Hi Yomama
Although you unsynced Chrome, did you do the same with W10.
Roy
The pc's use win 7, its 7 forumsunless thats not what you mean by W10. I will try running scanners in safe mode and using offline live cd's to see if that finds it, also under Currports (scans tcp/udp ports) there is a prosses listed as unknown connected to multiple ip's, non of witch are malicious to what i see but still concerning. On my laptop (the first one to get the virus) there are less outgoing connections and i reset IE in safe mode on the laptop and these connections terminated. From here on out ill refer to the first pc to get infected as the laptop and second to get infected as the desktop. I hope this all can be resolved ;D
Any ideas on how to trace back the unknown connections and remove this, i havent kept a backup, last one got deleted.
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