Virus Removed but Still Issues


  1. Posts : 1
    7
       #1

    Virus Removed but Still Issues


    A virus was downloaded in to my computer which gave me real pain by launching its web page every time I launched IE or Chrome or Fire Fox and kept setting it as default url. I have somehow removed the virus and this issue is no longer there but I am still not able to manage my computer, use Admin Tools or Add or Remove programs. I am also not able to install any new application or launch Services; it says my account is restricted.

    Malwarebytes and other free/trial anti virus software completely failed to removed the virus.

    How to I fix it?
    Last edited by mquamar; 04 Feb 2016 at 13:05. Reason: Add more info
      My Computer


  2. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2

    Hello and welcome mquamar a couple of simple things to do mate are these
    SFC /SCANNOW Command - System File Checker
    Disk Check < if necessary include the /f and /r in the command line as per Option2

    Edit the above in safe mode

    if these do not do much try this

    Kaspersky Rescue Disk 10 < depending on the size of the drive , the speed of your machine this may take some time
      My Computer


 

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