Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Which forum for BitLocker problems?

23 Feb 2016   #1

Windows 7 Enterprise 64-bit
Which forum for BitLocker problems?

I'm looking for an appropriate place to post a problem with BitLocker but none of them seem to fit. Which particular forum would be the correct one for that?

My System SpecsSystem Spec
23 Feb 2016   #2

Microsoft Windows 10 Professional 64-bit

Since you've already started the thread, might as well post your problem here, and if it needs to be moved, they will let you know.
My System SpecsSystem Spec
23 Feb 2016   #3

Windows 7 Enterprise 64-bit

Thanks. I have an issue where when BitLocker is enabled, it asks for the key every time I boot the machine. It seems as though every webpage I find says to Suspend BitLocker, reboot, then Resume BitLocker and the problem should be resolved. I've done this (many times, in fact), but it still asks me to the key every time I reboot after resuming.

Also, I've completely decrypted the drive, cleared and turned off the TPM then turned it back on and encrypted the drive again. Still, I get asked for the key each time it boots. This was done both before and after flashing the BIOS with the newest version to ensure TPM stability.

In the Event Viewer System log, I've received the errors below several times each.

Event ID 24636 Bootmgr failed to obtain the BitLocker volume master key from the TPM.
Event ID 24635 Bootmgr failed to obtain the BitLocker volume master key from the TPM because the PCRs did not match.
My System SpecsSystem Spec


 Which forum for BitLocker problems?

Thread Tools

Similar help and support threads
Thread Forum
BitLocker Problems
I added bitlocker to my flashdrive using Windows 7 Ultimate, then I switched to pro and now the icon in control panel is not there to remove the bitlocker. Is there a program that takes it off for me? What should I do?
System Security
BitLocker Problems
I am trying to encrypt my hard drive and the partitions on these drives but I am having problems trying to do this. On the C: drive when I try to turn on BitLocker I get a message saying, 'A compatible Trusted Platform (TPM) Security Device must be present on this computer, but a TPM was not...
System Security
Forum Problems
Is it my computer is there a problem with the forum. Some of the icons are not showing up for me this morning. Last night, for a short time, I could not access the forum; other websites were fine. Shortly after that the icon problem began. I tried to upload a screen shot of what I am seeing...
Chillout Room
Bitlocker PROBLEMS
Please Help... I was decrypting bitlocker my 500GB WD External HDD when the power suddenly went out. when i Turned my computer back on, Bitlocker won't run anymore and everytime i try to access my HDD, in my computer, in safe mode, in disk management or in Bitlocker always hangs....
System Security
Forum Problems with windows 7
Hello, I'm new here and seriously need some help for my Website Forum. I have a Website Forum Alaska Drag Racing Forum. Some of my registerd members that have up-graded or bought new PC's with Windows 7 on them are having problem on the Forum. They can Login in with their user name & password...
General Discussion
Bitlocker accessing problems
hey there, and the thx for an awesome forum :) i have a really big problem with bitlocker. i have encrypted an external harddrive on my own pc using windows 7 ultimate bitlocker with a tpm, but i didnt use a flashdrive for recovery or whatever its called. but now i want to access the data...
System Security

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:08.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App