Help urgent

zakblack · 29 Apr 2016

Hi I have Dell Windows 7 Home Premium 64 Bit

Hes Infected Many Virus

When I start Windows Just after logo

BLACK SCREEN + MOUSE Thats it !

I cant start Task-manager doesnt work
SAFE MODE
SAME THING BLACK SCREEN + MOUSE
I Tryed Repair with System Recovery using USB
No error found

System Restore doesnt work ( Missing File unidrv.dll )
CHKDSK /f /R Didnt help either
Sfc /scannow Doesnt even start

AND I CANT FORMAT PLEASE HELP

RolandJS · 29 Apr 2016

You might want to get a local computer person, or someone here, to walk you through making a Puppy Linux usb or dvd boot, with both an anti-virus and an anti-malware program to run. I'm at school, cannot walk you through it.

johnny20 · 29 Apr 2016

Did you press F8 and try to reinstall Win from the recovery partition on your laptop?

zakblack · 29 Apr 2016

Yes, I Did

Im guessing all i can do is backup with linux

I could had try fix System Restore by copying the missing file but I dont know how to
When I try copy paste it say " Out of memory "

Alejandro85 · 29 Apr 2016

If your system has been infected with virus (specially by "many virus"), then you need to reformat, no matter what. That's the only way to get rid of them for sure (most times).

You'll need to backup whatever data it contains with an external OS, then do a clean install and start from a known-clean state. Otherwise there is no way of ensuring that the system is really clean.

Sad reality, I know, and very inconvenient sometimes, but that's the price to pay for a safe system.

zakblack · 29 Apr 2016

Hi,
So I boot into Ubuntu but Now im kinda lost
How Do i Backup
And how do i even formatt

ThrashZone · 29 Apr 2016

Hi,
Check this out
Lucid Puppy way to recover files from a non-bootable computer

Backing up personal files is as easy as
Having space on another removable device like a large flash drive
Then just copy and paste them to the device.

DonnaB · 30 Apr 2016

Hi zakblack,

I Tryed Repair with System Recovery using USB

Are you able to boot to a USB?

Laith · 01 May 2016

Burn a copy of Windows 7 to a USB and COMPLETELY wipe all drives and re-install. If you have some necessary data back them up to an external disk by booting into any Linux distro of your choice.