New
#1
Virus
I've got a virus called Wondershare. It is in C\Program Files\Common Files and I can't delete it because it says it is open in another program. How can I get rid of it?
I've got a virus called Wondershare. It is in C\Program Files\Common Files and I can't delete it because it says it is open in another program. How can I get rid of it?
Hello,
Reboot into Safe Mode then remove it from Programs.
Safe Mode
To remove manually from Registry Editor: REGEDIT
There may be as many as 30 different registry keys with the Wondershare on it.
- Go into registry editor.
- Collapse all the files.
- Go under "edit" and hit "find" - type in Wondershare and it will call up instances of the file (one by one).
- You have to delete them manually.
- Hit F3 to find the next instance of the file until you go through the entire registry.
Note: If your not familiar with using Registry Editor, I would not recommend this step.
John
Glad you were able to get sorted.
John