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Windows 7: BSOD with Microsoft Security Essentials Tech Support

03 Dec 2016   #1
coraz

w7
 
 
BSOD with Microsoft Security Essentials Tech Support

Hello! I'm new here. I have a problem with strange BSOD with remote support banner form MS SE tech support in my laptop. Never seen like this before. It looks like compleate fake! But I don't know what to do. I found this site in Google ( look at screenshot - I have exactly the same situation) , but i don't know if i can trust it. Maybe you can help me with providing free solution on how to remove this nasty blue thing.


My System SpecsSystem Spec
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03 Dec 2016   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome coraz looks like a scam to me and yes too good to be true and clicking on that link doesn't show any net address is http:// ******* it cretainly is not from Microsoft.

So just what have you doe with the link - hopefully haven't downloaded anything. Can you let us know just what you were Googling for??

If I were you I would run these
SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!
Malwarebytes | Malwarebytes Anti-Malware Premium
AdwCleaner Download
ADW download from bleeping computer delete any rubbish found with the malware scans
(NB If one is running Kaspersky security it may rant about ADW - just ignore it or disable Kaspersky while the ADW is being used)
My System SpecsSystem Spec
04 Dec 2016   #3
Barman58

Windows 10 Pro x64 x2 Windows 10 Enterprise x64, Ubuntu
 
 

This is a well known scam - although quite a crude attempt to sell bad products The BSOD is a fake used to get the user to download other software

Remove the Microsoft Security Essentials Tech Support Scam

Have also moved thread to security section
My System SpecsSystem Spec
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04 Dec 2016   #4
Alejandro85

Windows 7 Ultimate x64
 
 

Since your computer is already compromised and already ran that malware, the ONLY known way to ensure a clean system is a reformat. Don't bother with antiviruses (it's evident they all failed in your case at this point), just take the easy and safe route, backup all your data and reinstall Windows.
My System SpecsSystem Spec
04 Dec 2016   #5
coraz

w7
 
 

Quote   Quote: Originally Posted by Barman58 View Post
This is a well known scam - although quite a crude attempt to sell bad products The BSOD is a fake used to get the user to download other software

Remove the Microsoft Security Essentials Tech Support Scam

Have also moved thread to security section
Thank you!
My System SpecsSystem Spec
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 BSOD with Microsoft Security Essentials Tech Support




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