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Windows 7: Problems with latest version of malwarebytes

03 Apr 2017   #21
cdgoldin

WXP-32bit, W7-32bit, W10-32bit, W10-64bit,
 
 

On 4/01/2017, I installed Malwarebytes 3.0.6.1469 on Windows XP, Windows 7, and Windows 10 systems.
1) Malwarebytes 3.0.6.1469 doesn't give choice of installing "premium trial". It always installs it.
2) With Windows XP:
a) It hangs “scanning root kits”.
b) It declares HKLM\SOFTWARE\MICROSOFT\SECURITYCENTER\UPDATESDISABLENOTIFY a PUM
(Possibly Unwanted Modification)!
c) It slows LAN traffic (between XP and W10) to take over an hour for a 30-second operation!
3) With Windows 7:
-MB3 won't update definitions
-crashes on start-up
-prevents re-installation of mbam-setup-2.2.1.1043.exe.
-Mbam-clean-2.3.0.1001.exe doesn't remove any mbam files!
4) With Windows 10:
-no problems so far
Malewarebytes has ruined a previously good product. I've gone back to using 2.2.1.


My System SpecsSystem Spec
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03 Apr 2017   #22
jadinolf

Windows 7 Professional 64bit
 
 

cdgoldin, you should go on the Malwarebytes forum and tell about the problems you are having.

That's the only way they can fix them.
My System SpecsSystem Spec
03 Apr 2017   #23
Seffrid

Windows 7 Home Premium 64
 
 

Is version 3 stated to support Windows XP?
My System SpecsSystem Spec
.

03 Apr 2017   #24
jadinolf

Windows 7 Professional 64bit
 
 

According to them:
Windows XP (Service Pack 3 or later, 32-bit only)*
My System SpecsSystem Spec
03 Apr 2017   #25
Seffrid

Windows 7 Home Premium 64
 
 

Quote   Quote: Originally Posted by jadinolf View Post
According to them:
Windows XP (Service Pack 3 or later, 32-bit only)*
That surprises me, but good for them, at least in that respect. I can't say I like the direction they're headed in at the moment but I'll see what happens to the definitions on Version 2 as well as how the reviews go on Version 3 before I decide whether to stay with MBAM beyond June I think it is.
My System SpecsSystem Spec
03 Apr 2017   #26
cdgoldin

WXP-32bit, W7-32bit, W10-32bit, W10-64bit,
 
 

Quote   Quote: Originally Posted by jadinolf View Post
cdgoldin, you should go on the Malwarebytes forum and tell about the problems you are having.

That's the only way they can fix them.
I have posted the same information on the Malwarebytes forum. I have also reported it to their poor excuse for "technical support". I don't expect either post to make a difference. So I warn people through this forum. That way, when they experience difficulties, they will know they are not alone, and not waste time trying to make a bad product work.
My System SpecsSystem Spec
03 Apr 2017   #27
cdgoldin

WXP-32bit, W7-32bit, W10-32bit, W10-64bit,
 
 

Quote   Quote: Originally Posted by Seffrid View Post
Is version 3 stated to support Windows XP?
Yes. Malwarebytes claims to support all versions of Windoze from XP to W10. The "anti-ransomwear" feature is not supported on XP, and this is listed as a "known problem". Many of the W7 problems were reported in earlier versions of 3.0, and they were purportedly fixed, but obviously insufficiently tested.
My System SpecsSystem Spec
03 Apr 2017   #28
jadinolf

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by cdgoldin View Post
I have posted the same information on the Malwarebytes forum. I have also reported it to their poor excuse for "technical support". I don't expect either post to make a difference. So I warn people through this forum. That way, when they experience difficulties, they will know they are not alone, and not waste time trying to make a bad product work.
I wish you well.
My System SpecsSystem Spec
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