Problems with latest version of malwarebytes

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  1. Posts : 4
    WXP-32bit, W7-32bit, W10-32bit, W10-64bit,
       #21

    On 4/01/2017, I installed Malwarebytes 3.0.6.1469 on Windows XP, Windows 7, and Windows 10 systems.
    1) Malwarebytes 3.0.6.1469 doesn't give choice of installing "premium trial". It always installs it.
    2) With Windows XP:
    a) It hangs “scanning root kits”.
    b) It declares HKLM\SOFTWARE\MICROSOFT\SECURITYCENTER\UPDATESDISABLENOTIFY a PUM
    (Possibly Unwanted Modification)!
    c) It slows LAN traffic (between XP and W10) to take over an hour for a 30-second operation!
    3) With Windows 7:
    -MB3 won't update definitions
    -crashes on start-up
    -prevents re-installation of mbam-setup-2.2.1.1043.exe.
    -Mbam-clean-2.3.0.1001.exe doesn't remove any mbam files!
    4) With Windows 10:
    -no problems so far
    Malewarebytes has ruined a previously good product. I've gone back to using 2.2.1.
      My Computer


  2. Posts : 1,606
    Windows `10 Professional 64bit
       #22

    cdgoldin, you should go on the Malwarebytes forum and tell about the problems you are having.

    That's the only way they can fix them.
      My Computer


  3. Posts : 336
    Windows 7 Home Premium 64
       #23

    Is version 3 stated to support Windows XP?
      My Computer


  4. Posts : 1,606
    Windows `10 Professional 64bit
       #24

    According to them:
    Windows XP (Service Pack 3 or later, 32-bit only)*
      My Computer


  5. Posts : 336
    Windows 7 Home Premium 64
       #25

    jadinolf said:
    According to them:
    Windows XP (Service Pack 3 or later, 32-bit only)*
    That surprises me, but good for them, at least in that respect. I can't say I like the direction they're headed in at the moment but I'll see what happens to the definitions on Version 2 as well as how the reviews go on Version 3 before I decide whether to stay with MBAM beyond June I think it is.
      My Computer


  6. Posts : 4
    WXP-32bit, W7-32bit, W10-32bit, W10-64bit,
       #26

    jadinolf said:
    cdgoldin, you should go on the Malwarebytes forum and tell about the problems you are having.

    That's the only way they can fix them.
    I have posted the same information on the Malwarebytes forum. I have also reported it to their poor excuse for "technical support". I don't expect either post to make a difference. So I warn people through this forum. That way, when they experience difficulties, they will know they are not alone, and not waste time trying to make a bad product work.
      My Computer


  7. Posts : 4
    WXP-32bit, W7-32bit, W10-32bit, W10-64bit,
       #27

    Seffrid said:
    Is version 3 stated to support Windows XP?
    Yes. Malwarebytes claims to support all versions of Windoze from XP to W10. The "anti-ransomwear" feature is not supported on XP, and this is listed as a "known problem". Many of the W7 problems were reported in earlier versions of 3.0, and they were purportedly fixed, but obviously insufficiently tested.
      My Computer


  8. Posts : 1,606
    Windows `10 Professional 64bit
       #28

    cdgoldin said:
    I have posted the same information on the Malwarebytes forum. I have also reported it to their poor excuse for "technical support". I don't expect either post to make a difference. So I warn people through this forum. That way, when they experience difficulties, they will know they are not alone, and not waste time trying to make a bad product work.
    I wish you well.:)
      My Computer


 
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