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Windows 7: Is this enough?

03 Jan 2017   #1
dfs4

Windows 7
 
 
Is this enough?

I noticed my cpu usage spiking to 50% for like a minute or two without anything running. This prompted me to download malwarebytes and spybot s&d. I updated both of them and ran a few scans and it found a few stuff but I don't think there was anything major from what I saw and know.

So is this enough? Can I assume I am secure and everything virus/spyware is gone? I have a comodo firewall and it is pretty good.. so I am quite secure.


My System SpecsSystem Spec
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03 Jan 2017   #2
MoxieMomma

OEM Windows 7 Ult (x64) SP1
 
 

Hi:

Quote   Quote: Originally Posted by dfs4 View Post
I noticed my cpu usage spiking to 50% for like a minute or two without anything running. This prompted me to download malwarebytes and spybot s&d. I updated both of them and ran a few scans and it found a few stuff but I don't think there was anything major from what I saw and know.

So is this enough? Can I assume I am secure and everything virus/spyware is gone?
I have a comodo firewall and it is pretty good.. so I am quite secure.
(emphasis mine)

Alas, we cannot answer those questions based on the information available.
At at a minimum, we would need to see the scan logs, and perhaps some additional diagnostic logs (e.g. from FRST).
Full cleanup from malware often requires the use of multiple, specialized tools (and sometimes custom scripts), often with the help of a trained expert.

It sounds as if you ran manual, on-demand scanners with MBAM (good program) and Spybot S&D (not such a good program)??
Those manual scanners can only remove malware already on the system -- they do not help to prevent infection.
Without real-time anti-virus and anti-malware/anti-exploit protection, a software firewall alone does not provide sufficient protection for most users in today's threat environment.

Aside from your Comodo firewall, what real-time protection do you have?

We would have a better idea of what's going on if you would please attach your your MBAM scan log (as a *.txt file) to your next reply.
If you help locating and exporting the log, please tell us: what version of Malwarebytes do you have -- 2.2.1.1043 or 3.0?

Thanks,
MM
My System SpecsSystem Spec
03 Jan 2017   #3
dfs4

Windows 7
 
 

I am attaching several logs. Recommended and custom scan result logs of malwarebytes. And in addition FRST.txt and an additional file FRST.exe created called Addition.txt. All are attached.

Also the malwarebytes version I am using is 3.0.5 which is included in the scan logs.

As for what protection I have. I have comodo firewall and there is something called Viruscope that is enabled so it is some sort of anti virus that is enabled along with the firewall.


Attached Files
File Type: txt FRST.txt (20.4 KB, 3 views)
File Type: txt Addition.txt (31.2 KB, 1 views)
File Type: txt Malwarebytes Recommended scan results.txt (1.4 KB, 1 views)
File Type: txt Malwarebytes Custom scan results.txt (1.0 KB, 0 views)
My System SpecsSystem Spec
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03 Jan 2017   #4
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Use resource monitor to see what is spiking the cpu or....
If you see svchost.exe is why see if these updates are installed
Post #2 here
Windows Update will not update and I've tried multiple fixes
My System SpecsSystem Spec
03 Jan 2017   #5
MoxieMomma

OEM Windows 7 Ult (x64) SP1
 
 

Hi:

On quick review:
Your MBAM scan log shows that it quarantined some PUPs.
Your FRST logs show that you have a full internet security suite, Comodo Internet Security, installed -- is it not fully enabled and running with all its components? (Viruscope is a part of CIS).
They also show that MB3 is crashing.

Assuming that you have all your critical and important Windows updates installed, as suggested above, then at least a couple of possibilities may account for your CPU spikes:
I suggest that you might consider posting these same logs in a new, separate topic in the Malwarebytes forum, for consideration by their QA and developer teams. That is the best way to determine why MB3 is crashing and to devise a fix.

The staff members and experts there can also assist with checking the system for malware/malware remnants.


Otherwise, you might want to roll back to MBAM 2.2.1.1043 until the problems with 3.0 are fixed. Version 2.x is more stable and does not have the same problem with CPU usage. Either of these download links ought to work:

https://downloads.malwarebytes.com/file/mbam_2x
https://data-cdn.mbamupdates.com/web...2.2.1.1043.exe


HTH,


MM
My System SpecsSystem Spec
03 Jan 2017   #6
dfs4

Windows 7
 
 

Just wanted to clear up some things. I saw the cpu usage spike to 50% for a minute or two a couple nights ago BEFORE I installed malwarebytes and spybot. That was before. Second I have had Comodo for a few yrs and I never have noticed it before and the last update was 3 months ago so why a cpu usage spike now!? And lastly I haven't noticed the spike anymore. It was just two nights ago for a minute or two and that was that.

Also the threats that was found was an empty folder and a couple registry keys. So I don't think anything serious was found.

I will try posting to malwarebytes forums and see what happens.
My System SpecsSystem Spec
03 Jan 2017   #7
MoxieMomma

OEM Windows 7 Ult (x64) SP1
 
 

Hi:

Thanks for the update and clarification.
There are many things that can cause a CPU spike.
Without finding anything in the Event Viewer and without running something like Resource Monitor (as suggested), or MS Process Monitor, it's really impossible to say, after the fact. Malware is just one possible explanation.

I see that you have now started a new thread in the malware removal section HERE.

(Had I known you were going to post there, rather than in the General forum HERE, I would have suggested that you: first start with the pinned topic HERE and then post ALL of the logs (including the FRST logs) in that new topic. HOWEVER, I would not "bump" the topic to add those logs now. It could lead to delay getting help. Your malware helper may ask to see them, or s/he may ask for a fresh set of FRST logs. I would wait until someone responds before replying...)

Good luck!

MM
My System SpecsSystem Spec
07 Jan 2017   #8
Alejandro85

Windows 7 Ultimate x64
 
 

First up look what is actually eating the CPU away, that could be due to many causes, but one that appears from time to time here is the broken Windows Update (when it's checking for updates, it loves to use full CPU for hours).
Getting a diagnosis on why it happens can help a lot in determining the cause or if it merits some deeper investigation.

To think in a virus is too far ahead in my opinion, and if nothing else indicates that you have one, plus the antiviruses saying so, plus if you're confident in your browsing/downloading/safety habits, I don't see a reason to think in a virus. Of course, we neither have complete information to confirm or discard that, though. More often than not, the cause is not a virus
My System SpecsSystem Spec
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 Is this enough?




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