Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Tech support scam mail, possibility of malware download.

17 Feb 2017   #1
Cavin11

Windows 7 Home Premium x64
 
 
Tech support scam mail, possibility of malware download.

Hello guys, Let me start by saying I am not a tech expert, but knows basic things to maintain it. 2 days back, I got a mail about Tech support from Microsoft, saying they are monitoring my PC and found some issues with my system and will solve it and a phone number was given to contact. I wasn't sure because I have never got any such mails before. My windows 7 OS is genuine and at first I thought the mail might be genuine. But then I realized that there is no reason for them to monitor my system.

I searched online and found about other similar tech support scams: Beware Unsolicited Help: Trouble With Tech Support Scams . I deleted the mail immediately. I am worried if any sort of virus or malware or trojan sort of thing has automatically downloaded into my system when I opened the mail. I scanned the system with Kaspersky Internet Security 2016, but found any.

Can anyone confirm if I am safe? Should I check for any other malicious software?

A quick response will be very much appreciated as my computer is filled with a lot of important files. Thanks in advance.


My System SpecsSystem Spec
.
17 Feb 2017   #2
samuria

win 8 32 bit
 
 

Welcome to the forum if you didn't open any attachments your safe
My System SpecsSystem Spec
Reply

 Tech support scam mail, possibility of malware download.




Thread Tools




Similar help and support threads
Thread Forum
Windows Tech Support Scam
Yesterday I was called by a Windows Tech Support Scam. I am not very tech-savvy and I was gullible and allowed them to remotely access my computer. When they asked for money that is when I wised up, but that was too late. I already gave them access to my computer. I changed my bank account...
System Security
At FTC’s Request, Court Shuts Down New York-Based Tech Support Scam Bu
Source: At FTC?s Request, Court Shuts Down New York-Based Tech Support Scam Business | Federal Trade Commission
News


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 21:54.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App