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Windows 7: Alternative methods for removing HitmanPro log files?

09 Jun 2017   #1
ComputerTech07

Windows 7 Professional
 
 
Alternative methods for removing HitmanPro log files?

Hello all,

I hope that this message finds everyone well.

It has been a while since I've been here (probably since May 2016 or so). In any case, I have a quick question for any of you that are familiar with HitmanPro. Is there an alternative method for removing HitmanPro log files? I have several on both of my systems right now (I will give the system specs for both computers in a moment) and the only way that I have found how to remove them is through the HitmanPro program itself (by clicking on Settings, History and then Logs). However, it is quite a tedious process as they force you to click on each log file (one by one) and then click the "Remove" button, which takes forever if you have a couple of years worth of log files to go through...which is the boat that I am currently in now. Moreover, I also tried looking through Windows Explorer (including use of the search utility) to no avail.

Here are my system specs for both computers:

System #1:

Manufacturer and Model: Dell XPS 8700
OS: Windows 7 Professional 64-bit
Intel i7 processor
16GB RAM
1TB Hard Drive

System #2:

Manufacturer and Model: Dell Inspiron 15 3542 laptop
OS: Windows 10 Professional
Intel i5 processor
8GB RAM
1TB Hard Drive

However, there is one piece of information that I obtained out of all this. The last time I ran a HitmanPro scan, I noticed that the log files were located under "C:ProgramData\HitmanPro\Logs\Temp" I noticed this on my Windows 7 system, but it could possibly be under a different location for my Windows 10 laptop.

With that being said, your thoughts on this matter would be greatly appreciated. Thank you all in advance!


My System SpecsSystem Spec
.
09 Jun 2017   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi CT07,
you may be able to delete the folder via C>........

Chkdsk could also remove the entries, but not the folder.

Roy
My System SpecsSystem Spec
09 Jun 2017   #3
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

in addition
ccleaner has a clear temp files option, so does TFC by Oldtimer.

Roy
My System SpecsSystem Spec
.

09 Jun 2017   #4
ComputerTech07

Windows 7 Professional
 
 

Thank you for the quick reply, Roy. I managed to clear out most of the log files on my laptop, but haven't done anything of this nature on my desktop just yet. In any case, I will try out your suggestions and then report back with my findings.

Josh
My System SpecsSystem Spec
09 Jun 2017   #5
ComputerTech07

Windows 7 Professional
 
 

Quote   Quote: Originally Posted by torchwood View Post
in addition
ccleaner has a clear temp files option, so does TFC by Oldtimer.

Roy
Hello again Roy,

I ended up downloading CCleaner, as I have had good luck with it before. Although it did not find the HitmanPro log files on either of my systems, it did clear up many other temporary files that I had not checked on in quite some time...including log files related to McAfee LiveSafe antivirus, which I also have on both of my systems.

With that being said, however, I was able to manually locate the HitmanPro log files on my Windows 7 system by typing in the path that I provided with my original question into Windows Explorer. Lo and behold, I was able to delete them, although I needed to provide "administrative access" to do so beforehand, which was no big deal. All I had to do was put a check mark on the prompt that was asking permission and away they went into the recycle bin. Now I will have to find the correct pathway to these log files for my Windows 10 system and all should be good.

Josh
My System SpecsSystem Spec
12 Jun 2017   #6
ComputerTech07

Windows 7 Professional
 
 

Quote   Quote: Originally Posted by torchwood View Post
in addition
ccleaner has a clear temp files option, so does TFC by Oldtimer.

Roy
Hello again Roy,

This issue has since been resolved. Therefore, I will mark this thread as solved. Thanks again!

Josh
My System SpecsSystem Spec
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 Alternative methods for removing HitmanPro log files?




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