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#1
What could be keeping my antivirus program from working?
I normally use Microsoft Security Essentials for my antivirus program. But the other day when I tried to update the definitions it would not update. It kept freezing up. I tried uninstalling the program and reinstalling it, but it still wouldn't update the definitions.
So I uninstalled it again and installed Avast and it wouldn't scan. It also froze up during the scan and wouldn't go past 0%.
Thinking I might have an infection, I scanned my computer with malewarebytes, superantispyware, esetonlinescanner, and housecalllauncher. They don't find anything. And I haven't noticed any other computer problems so I'm thinking it's probably not an infection.
Someone also told me to try creating another administrator account on my computer (windows 7) an running my antivirus program from there. But, it still wouldn't work.
Any ideas what could be keeping my antivirus programs from working? (I only have one of them installed at a time).