Look what bad boy I found on Laptop


  1. Posts : 27
    Windows 7 (SP 1)
       #1

    Look what bad boy I found on Laptop


    My Laptop hasnt been feeling so responsive over the past few days. I D/L Malwarebytes and let it run but it kept flashing up "Could not connect to service". All very strange so I open the program folder to see if I could start the Program myself..But the .exe was missing.

    I ran my Antivirus- Microsoft Security Essentials and I caught a fishy...Would I be right in saying that this little bugger has been on my laptop dormant since the preloaded ACER Software was added......9 years ago ???

    Look what bad boy I found on Laptop-capture.png

    Any help or advice gents very appriciated :):)
      My Computer


  2. Posts : 27
    Windows 7 (SP 1)
    Thread Starter
       #2

    Oh Dear.. I have just run a scan and its still there... Anyone have any ideas please ?? or should i just reinstall ??

    xl.....out
      My Computer


  3. Posts : 3,788
    win 8 32 bit
       #3

    It's going back a fair way but there was a scandal that these PC had malware straight from the factory. That being the case you can use recovery to redo the PC. I would try a online scanner see if that sorts it out
      My Computer


  4. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #4

    Hi Dean,

    Samuria is correct, if i remember rightly they ended up pulling it.
    (Lenovo have just been accused of it as well- see bbc.co.uk Tech)

    As you've only had it installed for 3/4 weeks a clean install isnt a bad idea.
    I can provide a link for a bloatware free Iso\Usb version.

    If you want to go that route
    32 or 64 bit? - both will work with your 3GB ram, licence is also valid for both
    (will also clear that unknown user).

    Roy
      My Computer


  5. Posts : 27
    Windows 7 (SP 1)
    Thread Starter
       #5

    I think i have ambushed the Trojan


    Thank you for you advice gentlemen but I think I have shifted it..

    5 easy steps lol

    1. Ran Windows Defend Offline- Twice

    2. Ran Malwarebytes ADWcleaner

    3. Ran Malwarebytes Anti-Malware

    4. Ran Hitman Pro

    5. Ran Zemana Antimalware


    And it was Hitman that nailed it. So im off to buy it..


    xl...out
      My Computer


  6. Posts : 27
    Windows 7 (SP 1)
    Thread Starter
       #6

    online scanner ??


    But I will try an online scanner just to find out..


    xl...out
      My Computer


  7. Posts : 163
    Win7 64-bit, Vista 32-bit, XP 32-bit, W2K 32-bit (VM)
       #7

    This is a false positive. Only Windows Defender, Microsoft Security Scan and Microsoft Security Essentials detects it as malicious, meaning "someone" (and we all know who that is) needs to update their database to prevent it from being detected.

    Browser Guard by Conduit came preinstalled on Lenovo's some time ago which tossed out a warning on most scanners.

    The detection you experienced is the result of bloatware such as ArcadDlx, WildGames (WildTangent) that are preinstalled on a lot of prebuilt computers and laptops (as part of OEM software).

    Personally, I would just uninstall the software and the nuisance will not be detected.

    I have used the bare bones .iso's Torchwood mentions and they are the way to go if you want a bloatware free OS.

    Usually when I fresh install OEM software, I run PC Decrappifier on the system to remove all the unnecessary crapware that is preinstalled for advertising purposes.
      My Computer


  8. Posts : 9,600
    Win 7 Ultimate 64 bit
       #8

    DonnaB said:
    ...Usually when I fresh install OEM software, I run PC Decrappifier on the system to remove all the unnecessary crapware that is preinstalled for advertising purposes.
    The name may be corny, but PC Decrapifier is excellent for removing unneeded and unwanted programs preinstalled on PCs by the manufacturers.
      My Computer


 

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