New
#1
Bitdefender Internet Security 2018 preventing system boot
After Bitdefender Internet Security 2018 recently updated itself, it required a reboot to apply the changes. However, the reboot could not complete and a Windows startup trouble shooter began running but was unable to find or fix the problem. Only after I rebooted in Safe Mode and uninstalled Bitdefender (BD) was I able to reboot normally. I reinstalled BD, and everything seemed fine. But the very next reboot failed and I went through the same process again - reboot in Safe Mode, uninstall BD, reboot normally, reinstall BD.
I have sent logs and files to BD Support for analysis and hopefully a fix. Still waiting.
Has anyone else experienced this issue?
I am running Win7 Home 64 bit on a Dell Studio XPS7100 with an AMD Phenom II X6 1045T 2.7GHz chip with 6 GB memory.